How to Troubleshoot Canon Printer Error 5011 on Windows 10 PC

  • Canon 5011 printer error code is one of the errors that prevent your printer from working.
  • When this error occurs in your Canon printer and you want to print a document, a 5011 error message is displayed on your computer or Canon printer.
  • Here, we will look at four solutions that will allow Canon printer users to resolve this error in their printer.
  • If the printer is experiencing this error, you may need to take the printer to an authorized service center for repair.

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In case you have recently encountered Canon Printer Error 5011 on Windows 11/10, chances are the cartridge holder has become stuck, and you will need to remove it carefully.

The majority of Canon printers that display error code 5011 are caused by a stuck cartridge. Canon service centers can fix the error. However, users can sometimes resolve the issue themselves.

Canon 5011 printer error code is one of the errors that prevent your printer from working. There are some methods by which you can easily fix this error. Here, we will discuss the Canon 5011 printer error and the simple steps you can use to easily fix your printer error.

What causes a 5011 error on Canon printers?

Your Canon printer might display a 5011 error message when printing a document when the cartridge media becomes permanent and refuses to move toward the center.

Canon printers have a number of glitches despite their unmatched quality and speed. In order to fix Canon printer Error Code 5011, you will have to take your device to a technician or follow some simple steps. These issues need to be fixed at the right time before they begin to create more trouble for the device. Your printer will be error-free once you follow these simple steps.

The problem with your Canon printer is indicated by this error. We will look at four options as to how you can fix this problem.

How to resolve the 5011 error in Canon printers?



Updated: April 2024

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If you reset your printer settings or print any document, you might encounter this Canon Printer error code 5011.

You should replace the empty ink cartridges with any compatible cartridge to fix this issue. Close the paper output cover securely after replacing the cartridges.

Examine the cartridge

There is a common cause of 5011 errors, which is jammed print cartridges. It is therefore recommended that you check the cartridges for this error.

Make sure the printer is turned off and inspect the printer carefully for any obstructions. Small objects can cause this error. Therefore, make sure the printer is turned off and checked thoroughly.

Remove the cartridge and reinstall it

Try gently reinstalling the cartridge if you haven’t already.

Additionally, if there are any foreign objects in the printer, make sure to clean the coding tapes behind the printer and then replace the cartridge after cleaning the sensor.

You will need to take the printer to an authorized service center for repairs if you can’t get the problem resolved after turning it back on.



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Frequently Asked Questions

  1. Unplug the printer, leave it turned off for 3 minutes, then turn it back on and check it. If this does not help, turn it off again.
  2. Lift the printer cover, including the scanner. Turn on the printer with the cover open.
  3. Then close the cover and see if that solves the problem.

  1. Turn the printer off again.
  2. Open the printer cover for the scanner. Turn on the printer with the cover open.
  3. Close the cover after restarting the printer. Check if the situation has improved.

A 5011 error is a common hardware error; since you have already checked the printer for paper jams, please use a flashlight or other bright light to check the paper feed area and the printer's print head to make sure there are no other obstructions in the printer that may be causing the error.

  1. Make changes to the connection settings.
  2. Make sure your printer is connected to the network.
  3. Reinstall the printer driver.
  4. Set the Print Spooler service to automatic mode.
  5. Update Windows.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog, techquack.com, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.