Troubleshoot: Error Code 2,495 on Battlefront 2

  • Star Wars Battlefront 2 error code 2.495 can occur on PC, Xbox One, and Playstation 4.
  • This error can occur when players try to redeem an unlocked award.
  • The detailed error message is as follows: “Sorry, we were unable to provide you with the reward.
  • Please try again or check your inventory for new items” In some cases, this problem may be caused by a TCP or IP problem that affects your connection to the game server.

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On PC, Xbox One, and Playstation 4, players experiencing problems redeeming unlocked awards are getting error code 2.495 when trying to give out the award.

Battlefront 2 Crashing When Joining Game

It is always a good idea to run the game launcher and game.exe file as administrator if the game keeps crashing. You can enable DX12 again in BootOptions.ini if you find that reverting to DX11 makes your game lag. Battlefront 2 should now run without any problems. You can now enable DX12 again if the game keeps crashing.

It has been confirmed that PC, Xbox One, and PlayStation 4 players cannot use unlocked rewards with error code 2495.

As a result, the error message contains the following details:

Unfortunately, we were not able to give you the reward. If you find new items in your inventory, please try again.
Code: 2495

There are a few reasons why Battlefront 2 error code 2,495 occurs and ways to fix it.

What Causes Battlefront 2 Error Code 2,495?

A short list of possible causes of this error code was compiled after researching this issue. Here is a brief list:

TCP or IP problem: In some cases, this problem may be caused by a TCP or IP problem that affects your connection to the game server. In this case, you can solve the problem by rebooting or resetting your network device.

Running Server Problem: If you can’t trade Star Wars Battlefront 2 items and are experiencing problems connecting reliably to multiplayer sessions, it’s probably a server problem. In this case, the problem is beyond your control. All you can do is identify the problem and wait for EA to fix the server issues.

It’s not necessary to reboot the EA server if you get these error codes, just wait for a while and try again.

Incorrect server ping: According to some concerned users, you can bypass this error code by forcing the game to connect to a different ping server. This way, you can redeem the item without the same problem.

How to Solve Error Code 2,495 from Battlefront 2?

Updated: February 2024

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Checking the server status

Several links are provided below that can be used to monitor Star Wars Battlefront’s server status in real time.

It is recommended that you wait a few hours before trying to play again if the game servers are down or undergoing maintenance.

Restart your Wi-Fi router

  1. Unplug the power source or press the power button to turn off the router.
  2. You should wait 30 seconds after unplugging the router’s power cord.
  3. The router must then be switched on once the power cord has been reconnected.
  4. The game will start as soon as you reconnect to the Internet.

Connect to a different ping site

  1. Then go to Settings after opening Star Wars Battlefront II.
  2. In the Multiplayer Settings, click the EA Account link.
  3. Ping Germany/USA now.
  4. The changes will be applied when you restart the game.

Resetting the WiFi router

  1. There is a reset button or hole on the back of the Wi-Fi router.
  2. Hold down the reset button for about 10 seconds by pressing and holding it or inserting a paper clip into the hole.
  3. After the incident, the router light should start blinking, indicating that factory settings have been restored.
  4. You will now need to open up the connection and options page of your router by using the web browser on your computer.
  5. If your ISP requires certain settings, such as IP addresses, subnet masks, and DNS, you must set them up as necessary.
  6. You can then start playing the game using the same Wi-Fi connection.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.