Error code 0x90010108 has been fixed on the Xbox One

  • Xbox One is Microsoft’s 8th generation gaming console and successor to the original Xbox 360, released on November 22, 2013.
  • Xbox One hardware bundles with hard drives up to 1TB come with Halo: Master Chief Collection and possibly other games.
  • Error code 0x90010108 occurs when some Xbox One users try to open certain games.
  • For most users, it appears immediately after installing Borderlands 2 or Plants vs.
  • Zombies when the user tries to press the Home button.
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You may experience this Xbox error 80151006 when launching Netflix, Facebook, or a BlueRay disc. Error message reads: “This profile is unable to connect to Xbox LIVE on this console. To fix this, please download it again.”

Xbox Status Code

The Xbox error code 0x87dd0006 sign-in problem was reported about 12 hours ago, and Microsoft provided updates quick enough.

I am getting an error when I hit the big “X” button on the top of my controller. Discuss and support Menu Error, 0x90010108. Xbox One in XBoX Games and Apps to solve the problem; Hi, I am getting an error that says, “Give it another try….
Discussion in ‘XBoX Games and Apps’ started by ExpertGaming52, Jun 13, 2017.

In Australia, Austria, Brazil, Canada, France, Germany, Ireland, Italy, Mexico, New Zealand, Spain, the United Kingdom, and the United States, Xbox One has been released as the 8th generation gaming console from Microsoft.

A $50 price reduction was offered by Microsoft as part of a promotional campaign in late 2014. This promotion was so successful that it has become permanent.

Hard drives of up to 1TB are available in Xbox One hardware bundles. In the fall of 2015, Microsoft released the Madden 16 and Forza 6 bundles, both of which include Halo: Master Chief Collection and possibly other games. Forza 16 now comes in black, white, and blue.


If you are having problems updating, you can run the Windows Update Troubleshooter, a built-in feature designed to help you resolve the issue.

As for controllers, the Xbox One Elite is a premium controller that costs $150 and comes with a 3.5mm headphone jack.

When users press the Home button on their Xbox One, they receive error code 0x90010108. Usually, it occurs instantly after installing Borderlands 2 or Plants vs. Zombies.

You will need some information, if you are experiencing error code 0x90010108 on your Xbox One.


What causes error code 0x90010108 on the Xbox One

What causes error code 0x90010108 on the Xbox One

These problems can be caused by several different scenarios.

Possible suspects include:

  • Microsoft server issue: It turns out that in some cases, this error code is triggered because your console isn’t checking the library media. In most cases, this problem is caused by server issues, either due to maintenance issues or unexpected server problems. When this scenario occurs, the only viable solution is to wait for the problem to be resolved by Microsoft technicians.
  • Firmware failure: In most cases, this problem was found to be local and was actually caused by a problem with some temporary files that were in the Temp folder. In this case, you can solve the problem by performing a power cycle.
  • Corruption of system files: In some cases, this problem may occur again if you have a firmware problem or operating system corruption that cannot be solved in the usual way. In this case, you should be able to solve the problem by performing a hardware or software reset.


Fix error code 0x90010108 on your Xbox One

Updated: April 2024

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Fix error code 0x90010108 on your Xbox One

Perform a full system reset on your Xbox One

You can reboot the console by pressing and holding the power button for about 8-10 seconds while it is still on. Once the system has shutdown, press the power button again and the screen will appear green.

There will be no loss of games or data during this process, so you don’t have to worry about that. There is also the option to shut down the console using the old-fashioned method if rebooting with the manual button does not work.

You can find a short guide to turning your Xbox One console off and on here, so you can fix the error code 0x90010108:

Switch off the console, unplug it, wait for about 10 seconds, plug it back in and restart it. Fingers crossed that it resolves the 0x90010108 error code!

Hardware console reset

  1. The manual can be accessed by pressing the Xbox button while the console is turned on.
  2. To find out which console is connected to your account, go to System – Settings – System – Console Info.
  3. To reset the console, select the Reset Console option from the Console Info menu.
  4. Choosing Reset and saving my apps and games on the Reset Console screen will reset the console.
  5. A default reset will begin when you press the X button.
  6. An automatic reboot will then take place on the Xbox One.

Power cycling doesn’t always work, nor does resetting the console working for a long time. If it does, you can try resetting the console later.

In the case of a full reboot, your data will be saved. So, you can keep your apps and games even if the console’s operating system is reset.

Check the status of the Xbox Live service

  1. You can check the status of Xbox Live by visiting the official Xbox Live website.
  2. If there is an issue with the service, the page will also let you know whether your account, social networks, Xbox TV, music, or video app are down.
  3. Assign a normal status to all Xbox Live services.
  4. The outage may last up to 30 minutes, so check every 30 minutes if the outage is long.

It’s possible that the issue is with the server if you’re getting the same error. Check the “X” checkbox in the “Live status” box to confirm it’s not a server issue.


RECOMMENATION: Click here for help with Windows errors.

Frequently Asked Questions

  1. Go to System -> Settings -> Account -> Delete Accounts.
  2. Select the account you want to delete and select Delete.
  3. Select Sign in, add your account again, and enter your password.
  4. Select No locks or Ask for my key.

  1. Check the status of basic Xbox Live services.
  2. Try restarting the application in question.
  3. Reset the Xbox One console and its cache.
  4. Reinstall the application in question to the external hard drive.

If you see error 0x82d40004 on your Xbox console, your hard drive may be physically damaged. Check your DVD/CD for scratches or other signs of wear and tear. You can clean the disk with a soft, damp cloth.

  1. Go to the Xbox One boot error resolution section.
  2. Scroll down and select E102.
  3. Follow the troubleshooter's instructions.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.