- Uploading media files to Facebook can experience upload errors, such as “Upload Failed.
- Please try again” At the end of the next section, you’ll find some workarounds (if Facebook is to blame) Clear your browser cache to improve performance and user experience.
- Deleting the Facebook entry from the Hosts file on your system may solve the problem.
The chances are that many of your potential customers are already using Facebook, with more than a billion users. Business owners use Facebook as a way to advertise their products by showing them photos and videos. Facebook makes it fairly easy to upload media files. But sometimes, upload errors can occur, such as “Upload Failed. Please try again.”.
What causes the “Upload Failed” error on Facebook?
Facebook server error: Facebook is not free software. The algorithms and codes that run on its servers and control users’ video uploads are unclear. Many people have complained about their pictures and videos not being uploaded. Thus, it could be a bug in Facebook’s servers. At the end of the next section, you’ll find some workarounds (if Facebook is to blame).
Bad Internet connection: Without a reliable Internet connection, pictures and videos will take too long to load; depending on your browser/Facebook, you may be disconnected from Facebook after a browser or server timeout.
Broken/Damaged Image/Video: It is unknown how Facebook handles your uploaded video, but if your picture/video is corrupted, servers – including Facebook – may run checks to make sure the picture or video can be played by users after it is uploaded.
How to repair Facebook’s “Upload Failed” error
Clear your browser cache
Like many other applications, your browser also uses the cache to improve performance and user experience. The error may occur if your browser cache is corrupt. In this context, clearing the cache can solve the problem. For clarity, we’ll look at the process for the Chrome browser.
- Turn off Facebook and launch Chrome.
- On Chrome’s upper right corner, click the vertical ellipsis.
- Click “Clear View Data” from the submenu in the menu that appears after hovering over “Other Tools.”
- To delete categories, locate the All-Time section and highlight them (if possible, highlight all categories).
- By clicking the Clear Data button, you will be able to delete all data.
- Ensure that the downloading issue is resolved by restarting Chrome and logging into Facebook again.
Remove the Facebook entry from the Hosts file
In the Hosts file, IP addresses are mapped to domains. It is possible that this error occurs if the entry for Facebook in the Hosts file is not properly configured. If your system is not querying the DNS server for that site, this error can occur. If that happens, you may be able to resolve the issue by deleting the Facebook entry.
- Run Notepad as administrator by typing Notepad in Windows search bar and right-clicking the result list.
- You can now click Open under the File menu.
- The path to your system drive is C:
- You can now change the file type to All Files by opening the File Type drop-down menu.
- You will then be able to select and open the Hosts file.
- You can now search for the following in Notepad by pressing Ctrl + F:
Facebook’s upload site
- You can now begin your Facebook entry by adding the # symbol.
- The host file should now be saved and closed.
- You should now be able to upload to Facebook.
Disable browser extensions
It is possible for extensions to interfere with Facebook when they cause this error. Extensions, especially those that block ads, can cause this problem. If you want to solve the problem, you can disable the extensions that are causing it. Let’s look at the Chrome browser as an example.
- Click on the extension icon that appears near the address bar when Chrome is open.
- After clicking Manage extensions, you will see the Extension Manager.
- Turn on developer mode by setting the switch to “On” in the upper right corner of the window.
- If all extensions need to be updated, click Refresh.
- You can now check if Facebook downloads are working properly.
- Your ad-blocking extension may need to be updated with a new filter list (such as EasyPrivacy).
- Your custom filter list for your ad blocker extension can also include the following:
@@||Facebook’s upload site^
- Once you have resolved the uploading issue, please check again.
- You must follow steps 1 and 2 to open the Extensions menu if you do not already have it open.
- Check whether the problem has been resolved by disabling any extensions you may have.
Update your phone’s operating system
Keeping your Android device up to date with the latest operating system can help you improve performance and introduce new features. If your phone’s operating system isn’t updated, you can experience this error. You may be able to solve the problem if you update your operating system to the latest version.
- Your phone’s About section can be accessed by opening the settings.
- You can now update the operating system of your phone if an update is available.
- Update your Android version, for example to Android 10, if it’s not updated already.
- The Facebook app bug may have disappeared after you update your operating system.
Update the Facebook app on your Android phone
If you are using an old version of the Facebook app, this error may occur. Facebook updates its app frequently to fix known bugs and to make sure it stays up to date with the latest technology.
- You can find Facebook by searching for it in the Play Store.
- You can now update the Facebook app (if one is available) by clicking the “Update” button.
- Check if the error has been fixed by launching the Facebook app.
Reinstall the Facebook app
You may have to reinstall Facebook if the Facebook application is not installed correctly. If nothing has helped, the problem may be related to an incorrect installation.
- The app manager can be found in your phone’s settings.
- Open Facebook by searching for it.
- The app will now be forced to end once you click Force Stop.
- Once you have opened the storage, select Clear Cache from the menu.
- Once Facebook is launched, check that it is working properly.
- Please refer to steps 1 and 2 for details on how to open Facebook in apps.
- The Facebook app will now be removed when you click the Uninstall button.
- Your device needs to be rebooted.
- If the problem persists, you should restart your computer and install Facebook afterward.
- Open the app’s storage settings if you don’t see an uninstall option for Facebook.
- If you would like to clear your cache or data, click Clear Data, or Clear Memory.
- Your device will then need to be restarted.
- You should be able to log into Facebook after restarting, so you can try and resolve this issue.
RECOMMENATION: Click here for help with Windows errors.
Frequently Asked Questions
- Open the "Settings".
- Select Apps.
- Select Facebook.
- Select "Storage.
- Press the "Clear Data" button.
- Press "OK" to confirm your selection.
If you are having trouble adding or posting photos, try these troubleshooting tips: Make sure you have a reliable Wi-Fi or network connection. Try uploading the original photo rather than an edited version. Check the size of the photo.
- Open the Settings app on your phone.
- Tap Apps and notifications.
- Tap Facebook when you see the app under "Recently Opened Apps" at the top.
- If Facebook doesn't show up, tap Show All Apps X and tap Facebook.
- Tap the Storage.
- Tap Clear cache.
Don't confuse "clear cache" with "clear data." The latter will delete your username, password, and settings in the app. If you accidentally click it, you'll have to re-enter them. If you find that Facebook (or your phone in general) is running slowly, select frequently used apps from this menu and "force" delete them.
Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog, techquack.com, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.