How to Repair Netflix Error Code U7363-1261-8004B82E in Windows PC

  • Netflix error code U7363-1261-8004B82E is related to Microsoft Silverlight.
  • It occurs when the browser you use to visit Netflix uses an older version of the software.
  • However, the problem can also be caused by a corrupted file in the Netflix application.
  • The error does not affect Netflix, but the Windows system, which is affected by the default Netflix browser.
  • The most common case is when the default browser uses an. older model of Microsoft.

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When Windows computers or tablets display the error C1-U7135-1957-205007:

When you use a newer version of Microsoft Silverlight from the browser from which you wish to access Netflix, the error code U7363-1261-8004B82E will be disabled. In addition, the Netflix App can also be damaged (when the error appears in the Windows Store).

In this case, the credentials have become corrupt. I know Netflix needs to be reinstalled in order to fix the problem.

In most cases, U7363-1260-8004B823 manifests as a stored information or settings issue on a Windows computer. To resolve it, follow the troubleshooting steps below.

If you use an older version of Microsoft Silverlight to visit Netflix, then you will encounter the Netflix error code U7363-1261-8004B82E. If the problem occurs in the Netflix application on the Windows Store, a corrupted file may also cause the problem.

What causes the Netflix error code U7363-1261-8004B82E?

Windows 10 Netflix App

In the Microsoft Store, Netflix can be downloaded on computers with Windows 8 or later.

As a result of a corrupt Netflix application, the Netflix system does not work correctly. It is caused by an issue with Microsoft Silverlight. This usually happens when an older version of Silverlight is used in the default browser.

How to troubleshoot Netflix error code U7363-1261-8004B82E?

Updated: February 2024

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Delete ‘mspr.hds’ from your computer

  1. Using the Win+E shortcut, open File Explorer.
  2. You can usually find the system drive in C:.
  3. The hds file mspr.hds can be found by searching in the right upper corner of the folder.
  4. System should be rebooted after deleting the mspr.hds file.

Resetting the Netflix Windows application

  1. The Settings window will appear after clicking the Start button.
  2. Visit Applications – > Features and Applications.
  3. To access advanced settings, select Netflix’s app.
  4. Your system will be rebooted once you click the Reset button.

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Frequently Asked Questions

The Netflix error code U7363-1261-8004B82E is related to MS Silverlight and occurs when the browser you want to visit Netflix through uses an older version of Microsoft Silverlight.

The error is not related to Netflix, but to your Windows system. It is related to Microsoft Silverlight. The most common case is when the default browser uses an older model of Microsoft Silverlight. Another case is when the Netflix software is corrupted.

  1. Open file explorer by pressing Win + E.
  2. Open the system drive, which is usually the C: drive.
  3. Use the search box in the upper right corner of the folder to search for mspr.hds.
  4. Delete the mspr.hds file and reboot the system.
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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.