How to Repair: “Cannot Currently Check for Updates” Error Message on Windows 7

  • Some computer users have complained about forums that they are experiencing the following problem: “Windows Update cannot currently check for updates because the service is down.
  • You may have to restart your computer” When they want to update the operating system, this problem can occur in Windows 7.
  • This error may be caused by the Windows Update service not starting or a corrupt registry entry that prevents the service from being found.

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The third-party security software or firewall can be temporarily disabled to fix the problem with Windows Update not checking for updates.

“Restart your computer.” Windows 8, 7 and aspect users have rumored it. Don’t do it. Many Windows users are experiencing this problem. We have found a solution here to help you resolve the issue.

In forums, some computer users complained that Windows Update is not working because the service is down, so they are unable to check for updates. Windows 7 can also experience this problem when updating the operating system, so you may have to restart your computer.

Occasionally, you can fix this issue by changing your Windows Update settings so that it doesn’t check for updates. This may seem contrary to logic, but it has been reported to work for a few users, and it is hands-down the easiest method to fix.

My Windows 7 PCs (both virtual machines) were infected with this strange error message when I attempted to run Windows Update this morning.

Now, we will show you how to solve the following problem: Windows Update cannot check for updates because the service is not running. You can try the following solutions one by one.

What causes the message “Cannot check for updates at this time” in Windows 7?

Windows Could Not Search For New Updates

After you’ve stopped and cleared the Windows Update cache, you should restart it in order to verify whether the 80072ee2 error has been fixed. Here’s how:

In addition to being a program, Windows Update is bound to cause errors. Users sometimes encounter errors when trying to run Windows Update, such as when the service is not running. Your computer may need to be rebooted in order to resolve the issue.

An incorrect registry entry or a not-starting Windows Update service may cause this error.

How to resolve the Windows 7 error message “Unable to check for updates at this time”?

Updated: February 2024

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Launch the Windows Update troubleshooter

  1. The troubleshooting options can be found by typing “Troubleshooting” in the Windows search bar.
  2. The Windows Update troubleshooter can be found by clicking Windows Update – Troubleshoot an issue that interferes with Windows Update.
  3. The problem should be detected by Windows Update.
  4. Your Windows 10 system will then reboot when you click Next.
  5. Try updating Windows again. It should now not give you the error message “Windows cannot check for updates”.

Clearing the Windows update history

  1. Right-click Windows and select Run.
  2. You can then type services.msc into the Run window.
  3. Open the Services window and locate Windows Update.
  4. Select Stop from the right-click menu of Windows Update.
  5. Navigate to C:3Windows by using Windows Explorer.
  6. Deleting all files in the software distribution folder is the first step.
  7. You can now right-click Windows Update – and choose Start from the Windows Services window.
  8. Windows Update will not start until you reboot Windows.

Resetting Windows Update Settings

You will need to disable updates, restart your computer, and then try to download and install updates again if you are running a newer version of Windows.

  1. Simply press Windows and X at the same time.
  2. You can access the settings menu by clicking on the context menu.
  3. On this page, click Security and Updates.
  4. You will see a Windows Update window. Click it.
  5. To access advanced settings, click here.
  6. If you don’t want updates to be downloaded for a specific period of time, select the date under Stop Updates.
  7. You should now be able to update Windows without any problems if you restart your computer now.

RECOMMENATION: Click here for help with Windows errors.

Frequently Asked Questions

If Windows can't complete updates, make sure you're connected to the Internet and have enough space on your hard drive. You can also try restarting your computer or checking that the Windows drivers are installed correctly.

  1. Close the Windows Update window.
  2. Stop the Windows Update service.
  3. Run the Microsoft FixIt tool to solve Windows Update problems.
  4. Install the latest version of the Windows Update agent.
  5. Restart your computer.
  6. Run Windows Update again.

  1. Run the Troubleshooter "Resolve Windows Update" in the Control Panel.
  2. Update the RST driver.
  3. Register the Windows Update service.
  4. Delete the Windows Update history and restart the Windows Update service.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.