How to fix WhatsApp notifications that don’t work

  • WhatsApp is one of the most popular instant messaging apps on the planet.
  • There can be problems when WhatsApp notifications on your iPhone or Android suddenly stop working.
  • The Facebook-owned company announced that its user base grew from 1.5 billion users in 2018 to 2 billion.
  • The problem is more obvious on Android devices, as some Android skins or third-party extensions stop the app in the background.
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WhatsApp is one of the most popular instant messaging (IM) apps on the planet. In February 2020, the Facebook-owned company announced that its user base grew from 1.5 billion users in 2018 to 2 billion. WhatsApp is rapidly adding new features to the app and has become a basic tool for many people who want to communicate with friends and family and even promote their business through WhatsApp status and groups. Here’s why there can be problems when WhatsApp notifications on your iPhone or Android suddenly stop working.

The issue with WhatsApp notifications may go undetected as most users do not check the timestamp on every message. Some Android skins and third-party extensions can cause the app to stop working.

Whatsapp Notifications Android

Choose the Settings app from your Android applications menu. On most devices, you’ll find it in the form of a gear or a wrench icon. On others, the app might be in the form of a toolbox.

It is not working for me to receive WhatsApp notifications, even though my phone has been updated to iOS 15.3, a new WhatsApp version has been downloaded, and I have reset all settings on my phone, but it still doesn’t work and I need to open WhatsApp in order to see the messages.

There are several factors that may contribute to the problem, such as the battery saving mode being enabled, WhatsApp not using mobile data in the background, and problematic WhatsApp builds.

Whatsapp Notification On Apple Watch

You’ll need an Apple iPhone to get started. Install WhatsApp if you don’t already have it.

 

What makes WhatsApp not work with notifications

What makes WhatsApp not work with notifications

  • There are times when you may not be able to receive WhatsApp notifications because of incorrect settings or app preferences. Other times, some permissions on your device may be disabled for no apparent reason.
  • Your lock screen may not display WhatsApp notifications if you are experiencing a notification problem.

 

To fix problems with WhatsApp notifications

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Notifications For Whatsapp

Using WhatsApp, you can manage notifications via Settings > Notifications. Make sure the notifications are enabled in Settings > Notifications.

Go to the ‘Settings’ menu by clicking on the three dots in the top right corner of WhatsApp.

To fix problems with WhatsApp notifications

Check your internet signal

In order for WhatsApp notifications to function correctly, you need to ensure you have a good internet connection. If you have any trouble receiving WhatsApp notifications on your iPhone, check that you have a good connection first.

Not Receiving Whatsapp Messages Unless I Open The App

Check the Do Not Disturb settings to make sure WhatsApp notification aren’t being muted by this feature. Do Not Disturb settings can control what notifications you receive, what notifications show up in, and when they appear.

Whatsapp Not Showing Notifications

If WhatsApp notification isn’t working on your phone, you can go to Settings > App Permissions or Settings > Apps > WhatsApp. The app will ask for some permissions to send notifications on your phone, just like any other app. Ensure that WhatsApp is given the necessary permissions and that “notifications” and “sound” access are enabled from here.

Make sure you are connected to the internet at all times, this is crucial. Check the balance of your data, reconnect to wireless internet, go to an area with a better internet signal, etc.

Enable WhatsApp notification

You can edit your own notification settings for each app on the Android operating system. Using this method, you can disable any notifications that are annoying to you. If you don’t see WhatsApp notifications, you probably clicked on the wrong setting. Here’s how to turn them back on.

  1. You can access your settings by opening the app.
  2. Then select “Notifications and apps.”
  3. All apps can be viewed by tapping the option.
  4. The next step is to tap WhatsApp at the bottom of the page.
  5. “Notifications” can be accessed by tapping it.
  6. If you disable an option for WhatsApp notification, you can turn it back on by finding it in the list of all notification options.

Check the “Do Not Disturb” mode

There are chances that you are using Do Not Disturb mode, which disables all notifications, including texts, calls, and other apps. Do Not Disturb is likely what is causing the Whatsapp notification problem.

Turn off your Do Not Disturb settings by going to Quick Settings – Sound – > Do Not Disturb. If you do not see DND, go to Settings – > Sound – > Do Not Disturb.

Restart your phone

If you’re running into problems with your phone’s software, a restart is also a good way to fix them. Although most people can also reboot their phones at times, rebooting will refresh their phone’s memory, free up their processes, and fix some issues.

Whenever you have problems with Whatsapp push notifications, just reboot your phone. You need to hold the power button for about 10 seconds for the phone to reboot automatically.

Clear the app cache

Also, do not forget to clear your WhatsApp app cache if the accumulated data has grown too large or the app is no longer working.

  1. Your app drawer should contain a WhatsApp icon that you can tap and hold.
  2. Alternatively, you can tap “App info”.
  3. Make sure “Memory and cache” is open.
  4. You can empty your cache by tapping the empty button.

Update your system

The above solutions may not work for you, so make sure you update your phone as well. If your phone has the expected update, click here to install it. Here’s how to make sure all apps and the system are working properly. Some of us get system updates but neglect them for whatever reason.

  1. You can access your settings by opening the app.
  2. Select “System” from the drop-down menu.
  3. Once you’ve clicked “System update,” click “Next.”
  4. You can check for updates by connecting to the Internet and downloading and installing the updates if they are available.

Uninstalling and reinstalling WhatsApp

Alternatively, you can uninstall and reinstall WhatsApp to resolve the WhatsApp notification problem. These settings could have been manipulated and caused the problem.

Whatsapp Notifications Not Working On Iphone

In iOS and Android, check the notification settings for WhatsApp. On iOS, select Settings > WhatsApp > Notifications, and on Android, select Application Manager > WhatsApp > Notifications.

Not Getting Whatsapp Notifications

The power-saving mode on your phone may prevent you from receiving WhatsApp notifications. If you enable background data restriction, your phone’s battery life will be extended, but it may interfere with WhatsApp notifications if it restricts the app’s background actions.

In order to do this, you’ll need to backup your conversations. Make sure you open the WhatsApp app, go to the settings, and then select “Chat”.

It’s now possible to create an effective backup of your WhatsApp chats in order to ensure that you don’t lose any conversation that you are currently involved in.

You can now continue your conversation by reinstalling WhatsApp from the Play Store. Once the reinstall task is completed, you should be able to restore your chats safely.

Check the basic data restriction

If you tried to back up your data, you may have enabled the background data restriction feature by accident or intentionally. When WhatsApp is on, it ensures that it will not connect to the Internet, even if it is minimized. Here’s how to disable it.

  1. You will find WhatsApp in the app drawer.
  2. Select “App Info” from the menu when you hold the icon.
  3. You can now access Wi-Fi and mobile data by clicking “Mobile Data and Wi-Fi.”
  4. Check WhatsApp’s data usage over the last month by turning on “Background Data”.
  5. If you want to keep WhatsApp running even from data saving, you can turn on the “Unlimited Data Use” option.

Updating your WhatsApp app

Also, it is crucial that you update WhatsApp regularly. It is very popular around the world, so WhatsApp is constantly improving its app. If you are using a late version, you may not receive notifications. Install the update by opening the Play Store, checking for updates, and then launching the Play Store again.

 



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Frequently Asked Questions

Make sure it hasn't been activated by mistake. Check WhatsApp notification settings on iOS and Android. Go to Settings -> WhatsApp -> Notifications on iPhone or App Manager -> WhatsApp -> Notifications on Android. Then make sure that all relevant notification settings are enabled.

  1. Turn on WhatsApp app notifications. The Android operating system allows users to self-edit notifications for each app.
  2. Turn on Do Not Disturb mode.
  3. Reboot your phone.
  4. Clear the app cache.
  5. Update the system.
  6. Uninstall WhatsApp and reinstall it.
  7. Check the basic data restriction.
  8. Update the WhatsApp app.

In order to extend battery life, it's common on Android to suspend apps running in the background. This results in a delay in receiving WhatsApp notifications when the app is set to optimize smartphone battery life.

Go to Settings -> App and Notifications -> Advanced -> App Special Access -> Adaptive Notifications  > select No. If that doesn't help, you can contact WhatsApp or, as you say, wait for an Android update to fix the problem. See my post just above your last reply.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog, techquack.com, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.