Fixing the “Origin Online Login Is Currently Unavailable” error

  • Some users get the following error message: “Online login is currently unavailable”.
  • The problem described in this article has several causes that you can check.
  • An incorrect date or time may be the reason for the “Origin online connection is currently.
  • However, it is recommended that you try to unblock Origin in the Windows firewall, reset the master file, or clear the Origin cache.
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The following error message appears when Origin users attempt to log in to the service: “Internet login is temporarily unavailable.”.

A message that Origin online login is currently unavailable is the last thing you want when you want to jump on and play some games. It is very frustrating when Origin stops working, especially since it features big titles such as Battlefield.

To reconnect to the saved account, users should right-click the Origin icon in the notification bar, then exit Origin, and reopen it. 

It is a digital platform used to purchase and distribute video games developed by Electronic Arts. Aside from gameplay, online chat, Twitch streaming, and sharing toys libraries, it is also compatible with Facebook, Xbox Live, PlayStation Network, Nintendo Network, and other social networks.

There are over 50 million registered users on Origin, but some users receive the following error message when they try to log in to Origin: there is no internet connection. Obviously, you’re very frustrated if you’re having this problem, but you don’t have to worry about it anymore. Here are a few solutions.

What causes the “Origin Online Login is currently unavailable” error in Windows?

What causes the "Origin Online Login is currently unavailable" error in Windows?

Origin Online Login Is Currently Unavailable

If you’re experiencing an error saying that “login is unavailable” and you simply need to restart Origin, you should try this first:

There are several possible causes of the problem described in this article. For this reason, we have created a list of possible causes. Check these all before deciding on a possible scenario!

Time and date not set correctly – Many online services require that the time and date on your computer be set correctly. Even a few minutes can cause a service to shut down.
To resolve this issue, make sure your computer’s time and date are set correctly.

Internet Explorer settings – for some features, the initial startup depends on Internet Explorer.
Origin may be affected if Internet Explorer settings are incorrect. Reset Internet Explorer if this is the case.

Network problems – Network problems can be quite complex, and users may have difficulty understanding exactly what is causing the problem. However, it is recommended that you try to unblock Origin in the Windows firewall, reset the master file, or clear the Origin cache.

To fix the “Origin Online Login is currently unavailable” error in Windows

Updated: March 2024

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To fix the "Origin Online Login is currently unavailable" error in Windows

Reboot Origin completely.

The issue with online login on Origin must be resolved by restarting the program completely.

  1. The Exit Origin option is available when you right-click the Origin icon in the taskbar notification area.
  2. You should now be able to log in to your Origin account after reopening it.
  3. The following solutions may work if that does not.

Check the date and time on your system

When Origin says “Online connection is unavailable”, it is likely that the date or time is incorrect. If restarting Origin does not resolve the problem, check and correct the date and time.

  1. You can open the search by pressing Win + S, typing “Management,” then clicking “Control Panel.”
  2. Choose “Category” from the drop-down menu under “Browse by.”
  3. To set the time and date, select Clock and Region.
  4. Select the Change Settings option under Internet Time.
  5. By clicking Update Now, you can synchronize your computer with the Internet time server.
  6. The control panel will close when you click OK.

Windows Preferences also allows you to change the time and date.

  1. Open Windows Settings by pressing Windows + I.
  2. The Time and Language category can be found under Settings.
  3. The Date and Time options can be found on the left side of the window.
  4. Verify the time and date on your computer by checking the “Set time automatically” option at the bottom of the right pane.

In that case, you can try logging into Origin again and see if the problem has been resolved.

Resetting Internet Explorer settings

The error “Online login is currently unavailable on Origin” might also be caused by incorrect Internet Explorer settings. Although Internet Explorer may seem like it is consuming a lot of space on your computer, many Internet connection settings are handled by it.

You should now be able to log into Origin online after your PC has restarted. If the error message “Origin online login is currently unavailable” persists, restart your PC and check if the error still persists.

Following these steps will help you reset your settings if the country where you live does not want to connect.

  1. Open the Internet Options window under Network and Internet in the Control Panel.
  2. The Advanced tab can be found by clicking here.
  3. You can reset Internet Explorer settings by clicking Reset in the section Reset Internet Explorer settings.
  4. Reset the device by selecting the Reset button in the pop-up window.

Check to see if all the changes have taken effect by restarting your computer.

Disabling Internet Explorer pop-up blocking

Deactivating the pop-up blocker in Internet Explorer will also prevent Origin from logging in.
This method works for many users, but it’s unclear why.

Here’s how you do it.

  1. Control panel should be open.
  2. Right-click the steam view category and select Internet Options in the Network and Internet section.
  3. You can disable pop-up blockers by clicking the Privacy tab.
  4. Once you’ve made the changes, click OK and Apply.

Try logging into Origin again after you have completed all the steps and restart your computer.

Allow Origin through Windows Defender Firewall

You can solve ‘Can’t connect Origin’ by opening your computer’s firewall and disabling Windows Defender Firewall.

  1. The Control Panel can be found there.
  2. After that, click the Windows Defender firewall icon. Then choose View by large or small icons.
  3. The Windows Defender Firewall allows you to allow applications and features on the left side of the screen.
  4. You must give administrator rights to Origin executable. Then, in Private and Public, check the Origin executable.

Check if the error has been fixed by restarting your computer and running Origin.

Unplug your USB device

For the “Origin online connection is currently unavailable”, you can disable your USB device (Realtek USB 2.0, for example).

  1. The “Run” window will appear once you press Win + R.
  2. The Device Manager can be opened by typing devmgmt.msc and clicking OK.
  3. The Universal Serial Bus Controllers can be magnified by double clicking.
  4. Select Disconnect Device from the right-click menu of the Realtek USB 2.0 card reader.

With Origin now running smoothly, you can begin using it.

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Frequently Asked Questions

  1. Restart Origin completely.
  2. Check the date and time on your system.
  3. Update your device drivers.
  4. Reset Internet Explorer settings.
  5. Disconnect the USB device.

Try going into the game options and see if the online button is enabled. Try uninstalling and reinstalling Origin and see if that helps. Try rebooting the Sims 4 folder and see if that helps.

Make sure the time/date is set correctly on your computer. Make sure Origin is authorized by your antivirus and firewall. Reset Internet Explorer settings. Uncheck the boxes in your local network settings (make sure there is nothing checked under "Proxy Servers").

Make sure your firewall and/or antivirus are not blocking the connection. Then add Origin to your Windows antivirus and firewall whitelist, if you've already added it, remove it and add it again. You can also try disabling your antivirus software and Windows firewall.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.