Troubleshooting Spotify Web Player errors

  • Spotify Web Player may stop working with the following error messages: “Spotify Web Player an Error Occurred” or “Oooops, something went wrong.
  • Recharging.” This quick guide presents a simple solution to the Spotify error on Windows computers.
  • It may be related to your Internet connection or your Internet service.
  • Your browser is outdated or does not support Spotify, or you forgot to turn on content protection in your browser.
Updated December 2023This tool will stop these errors and fix common problems: Get it at this link
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Keep an eye on this page to find out how to fix the Spotify web player not working problem as soon as possible.

There are a few ways to fix Spotify Web Player error messages such as “Spotify Web Player an Error Occurred” or “Oops, something went wrong. Recharging.” Here’s a guide to help you fix it.

Spotify Web Player

You can use the Spotify web player from your browser instead of installing the Spotify app to listen to Spotify anywhere. The Spotify web player is essentially an extension of the Spotify app.

Many Spotify users have experienced the “Something went wrong” error message, despite the fact that Spotify is a leader in the music streaming industry.

Spotify For Browser

We provide a web player that lets you enjoy Spotify right within your browser.

There are a few methods for fixing this Spotify error on Windows. If you encounter a Spotify error, this message will be displayed on your computer screen.

In Browser Spotify

If you are using a desktop or mobile device, you can access Spotify through the free web browser at The following browsers are compatible:

Music streaming apps like Spotify are among the best in the world. However, you will still encounter errors on Spotify, no matter how good the streaming platform is. For instance, you will see the error message “Something went wrong, check your Internet connection, and try again.”.

Several other error messages may appear, such as a message that says “Sorry, something went wrong. Please try again” or “Something went wrong. Please reload the page.” The error name will change to “You’re disconnected.”

If you use the Spotify Web Player in your browser, or the Spotify desktop and mobile apps for Windows 10, macOS, and Chromebooks, this will occur.

Why isn’t Spotify web player working?

Why isn't Spotify web player working?

In general, Spotify Web Player should load smoothly on your browser once the settings have been set up. However, I have noticed that many users still complain about Spotify not working. Particularly when a new version is released, this happens.

You should explain why Spotify Web Player isn’t working before presenting troubleshooting options. Your Internet connection or Internet service may be affected. Your firewall settings may be blocking your Spotify Web Player. You may have corrupted cookies on your web browser or a corrupted cache on your computer.

Besides the reasons we mentioned above, there are three others. The browser you are using is outdated or doesn’t support Spotify. The browser will tell you “Protected content is not enabled”. You will receive this message. In Part 1, you will find instructions on how to activate protected content in your browser.

Despite trying all those suggestions, the Spotify web player loading error might remain unsolved because it is difficult to determine what actually causes it. Don’t worry, there’s an easy way to play Spotify songs on any web player. In fact, there’s a way to do it with a web player effortlessly when Spotify won’t play.

The Spotify web player is not working for these reasons. Here are some solutions that have been updated recently and have been proven to work.

How can I fix the “Spotify Web Player error”?

Updated: December 2023

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How do I fix the "Spotify Web Player error occurred"?

Use a supported browser

It is best to make sure you are using a browser that supports Spotify first if you are not using Firefox or Google Chrome. If you are using Safari as your default browser on a Mac, you need to stop using it. If you are using the Safari web browser, you cannot access Spotify using the web player. You must install Firefox, Chrome, or the desktop Spotify app.

Your browser should be updated

There are many sites that won’t work for you if you are using an outdated browser version, especially streaming media sites such as Spotify. Your outdated web browser may not be able to handle all of the content displayed on the website (among other things). To update Firefox and Google Chrome, follow these instructions:


  1. Select Options from the menu in the upper right corner of Mozilla Firefox.
  2. To update Firefox, scroll down.
  3. You can then check for updates by clicking Check for Updates.
  4. The web player should work once you have installed the updates.

Google Chrome :

  1. You can access advanced options in the upper right corner of Google Chrome by clicking the Advanced button.
  2. A colored Advanced button will indicate that an update is available, and a message will appear saying “Update Google Chrome.”.
  3. It will finish when you click it.

Clear browser cache and cookies

Your browser cache and cookies should be cleared as the last step to fix the problem. Caches are temporary files that are stored on your computer when you visit a Web site so the uploading process can be sped up. You can clear your browser cache and cookies here, but the sites you visit will store cookies on your computer so they can track your session.


  1. Select Preferences from the menu button once Mozilla Firefox has been launched.
  2. The Privacy and Security section is located on the left side of the screen.
  3. To view cookies and site data, scroll down the page.
  4. You can then clear the data by clicking on Clear data.

Google Chrome :

  1. You can clear cookies by opening Google Chrome, clicking “Advanced”, then clicking “Advanced Tools”.
  2. Select “All time” at the top if you are sure.
  3. Clear the data by clicking on it.
  4. I recommend trying again to use the web reader.

RECOMMENATION: Click here for help with Windows errors.

Most Frequently Asked Questions

  1. Log in and log out.
  2. Check your VPN.
  3. Remove offline devices.
  4. Complete the process in a closed session.
  5. Check your billing address on your family account.
  6. Clear your browser cache.
  7. Update or reinstall Spotify.

If the web player refuses to load, the first thing you need to do is clear your browser's cookies. This varies slightly from browser to browser, but you can find it under Settings, then Privacy or History. Delete the cookies, restart your browser and see if it works.

Fortunately, it's easy to clear the cache on Android, so the app can create a new, undamaged record. Simply go to Settings-> Apps -> Fix -> Memory Cache and click Clear Cache. You should also click the "Clear Data" button.

Restart the Spotify app. Make sure the app is updated. Make sure the app is not turned off in settings. Close any other apps that you are not using.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.