How to Troubleshoot Windows Store Error Code 0x80070005

  • Error code 0x80070005, also known as the “Access Denied” error from Microsoft, is related to Windows updates.
  • It occurs when searching for updates and is usually related to a denial of access rights issue.

Updated February 2024This tool will stop these errors and fix common problems: Get it at this link
  1. Download and install the software.
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This Drive Has Apps From Another Device

Hello! I just installed Windows 11. I need help finding a solution to the “This Drive has apps from another device” error App in Windows 10 Software and Apps; Hello! I installed some games from XBox on a drive that was different from my OS drive when I had Windows 10. Now…
Discussion in ‘Windows 10 Software and Apps’ started by Ash Law, Feb 8, 2022.

Something Happened On Our End Waiting A Bit Might Help

Some users have reported that the Microsoft Store error appears when they try to launch it when Windows 10 has been preinstalled.

0x80070005 Game Pass

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How to Fix Games Not Installing On Xbox App Error Code 0x80070005 fix!
You see the following error code when you try to launch a game or app on your Xbox One console: 0x80070005. This means that there might be a problem with the Xbox Live service, or that there’s an issue with the item you’re trying to launch. Collapse all.

An update may have broken your Microsoft Store files, and you’ll receive the error if the DLL file does not have permission to run. Another possibility is that the permissions were not granted.

Since its implementation in Windows 3.1, the Windows registry database – often simply known as the registry – has been one of the most important components of Microsoft operating systems. The hierarchically structured configuration database stores all important information and settings for Windows. This includes boot process information, valid user rights, and information about the status of Windows features and updates. However, due to its central importance for the functionality of the entire operating system, the registry is also responsible for many errors – including the 0x80070005 error. This article explains why this is the case and how you can fix the 0x80070005 problem.

Version 21H2 22000.739 (X64) Windows 11 Pro Version 21H2 22000.739 (US English)

There are many Windows programs and services that can display this error when permissions have been denied. This error is caused by a 0x80070005 error.

0x80070005 Access Is Denied

In general, the access is denied error code 0x80070005 is displayed when renaming, copying, moving or deleting certain folders.

0x80070005 Gamepass

Once the changes are applied, you won’t be able to see the Windows update error 0x80070005 in the future. Reboot your system to see the changes take effect.

However, in this guide, we will focus only on this error related to app updates in Windows 8/8.1/10. If an app can’t be updated due to authorization issues, you’ll get this error message: “Something has happened and this app cannot be installed” 0x80070005.

What causes 0x80070005 in the Windows Store?

This error code is associated with Windows updates and is also referred to as “Access Denied”. It often occurs when Windows update is being searched for.

Try Again Later Something Happened On Our End Microsoft Store

In many cases, you may encounter this issue if corrupt data exists in the LocalCache folder of Microsoft Store, preventing the update from being installed. In this case, deleting the LocalCache folder manually should be sufficient to resolve the problem.


If you have received this warning on your PC, it means that there was a malfunction in your system operation. Error code “ox80070005” is one of the issues that users may get as a result of incorrect or failed installation or uninstallation of software that may have left invalid entries in system elements. Other potential causes may include improper system shutdown, such as due to a power failure, someone with little technical knowledge accidentally deleting a necessary system file or system element entry, as well as a number of other factors.

02-08 19:32:05, Info                  DPX    DpxMoveFileExW failed, source: \\?\C:\Windows\SoftwareDistribution\Download\55d2d88ec6c8540e1de4d959136d1809\inst\_Windows10.0-KB5009545-x64.cab_\$dpx$.tmp\4f76f8be37b84846a53e298df591e679.tmp, destination: \\?\C:\Windows\SoftwareDistribution\Download\55d2d88ec6c8540e1de4d959136d1809\inst\_Windows10.0-KB5009545-x64.cab_\amd64_microsoft-windows-e..-unifiedwritefilter_31bf3856ad364e35_10.0.18362.449_none_f216a3681960d832\r\uwfservicingscr.scr, hr 0x80070005

Because of this, Windows installation is interrupted during the update as the operating system does not have the necessary permissions or files.

How to resolve the problem 0x80070005 in the Windows Store?

Updated: February 2024

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When I recently installed ESO, I immediately saw an error. I asked support and they said I should fix it, but I cannot locate any information online.

Reset the settings in the Microsoft Store

  1. The search bar in Windows can be accessed by clicking here.
  2. There are two types of applications and features.
  3. From the right-hand menu, select the Microsoft Store.
  4. Select Advanced Settings from the menu.
  5. You will see a pop-up window asking you to reset the session.

Launch the built-in Windows troubleshooter

  1. Go to Settings.
  2. On the Update and Security page, click the Update button.
  3. Select Troubleshooting from the menu.
  4. You can find advanced troubleshooting there.
  5. You can select apps from the Microsoft Store.
  6. Make sure the programs are running before launching them.

Update Windows

  1. You can start by clicking Start.
  2. Select Settings from the menu.
  3. Updates and security can be found by clicking on it.
  4. Choose Updates to check for newer versions.
  5. Install the latest version of Windows on your computer.

Check the date, time, and time zone

  1. To begin, click Start.
  2. The time and date should be entered.
  3. Make sure that the time and date settings are selected.
  4. After that, click on Set time automatically.
  5. Make sure that the Automatically set time zone option is also activated.

RECOMMENATION: Click here for help with Windows errors.

Frequently Asked Questions

  1. Fix the access rights to the package folder.
  2. Change the Windows Store app download location back to the Windows partition.
  3. Reset the Windows Store cache on your computer.
  4. Re-register the Windows Store.

  1. Disable the proxy connection.
  2. Set the date and time.
  3. Check your antivirus program.
  4. Reset your store cache.
  5. Check your region.
  6. Re-register your Microsoft Store application.
  7. Install missing updates.
  8. Run Microsoft Store App Troubleshooting.

  1. Open Settings.
  2. Click on Update and security.
  3. Click on Troubleshooting.
  4. Under "Check and Troubleshoot Other Problems", select Windows Store Apps.
  5. Click Run Troubleshooting.
  6. Follow the instructions on the screen (if there are any).

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.