How to Troubleshoot DirecTV Error Code 721 – [Channel Not Purchased]

  • DirecTV users now get a 721 (Channel Not Purchased) error code when trying to watch certain channels.
  • This error code occurs when the channel you are trying to use is not in your subscription package.
  • It can also occur if your receiver does not receive programming information for the channel on which the error is displayed.
  • In some cases, you may see this error code due to a firmware malfunction that is preventing your receiver from getting the channel plan information.

Updated February 2024This tool will stop these errors and fix common problems: Get it at this link
  1. Download and install the software.
  2. It will scan your computer to find problems.
  3. The tool will then correct the issues that were discovered.

This Channel Is Not Available In Your Subscription Package

Signing up for the channel requires a subscription from your TV provider.

Your Account Is Only Authorized For 0 Locations Directv

My receivers displayed the following message when I turned them on this morning: 

Directvla Com 721

While trying to access the channel from their DirecTV channel lineup, several DirecTV users encountered ‘DirecTV error code 721’. Usually, Error Code 721 occurs when a channel isn’t included in the DirecTV subscription package. They cannot watch their favorite channels from their DirecTV channel lineup for some reasons. There is no way you can access the channel you purchased that’s not a part of your subscription package.

Whenever Direct TV error code 721 appears and nothing shows up, it is usually a problem with the software. Reconfiguring channels requires the help of a professional.

Direct-to-home satellite service provider DirecTV is owned by AT&T and is a subbrand of that company. There are several features available with DirecTV, including digital satellite television, audio, and more for watching television shows and movies. However, many DirecTV users receive error messages when they attempt to watch certain channels, such as 721 (Channel Not Purchased).

Directv Stream Code 8012

It is most common that error code 8012 from Dead by Daylight arises from server outages. If you see this error code, it could be caused by Steam’s routine maintenance or an issue with your own home network. Otherwise, Easy Anti-Cheat or Easy Anti-Cheat is likely to be to blame.

Directv Com 721

This issue does not require repairs, as the device is not malfunctioning mechanically or automatically, and it is working properly.

Similarly, following these troubleshooting steps should help you resolve your problem.

What causes a DirecTV 721 error code?

  • Channel not in your subscription package: Typically, this error code occurs when the channel you are trying to watch with your DirecTV device is not in your subscription package.
  • The receiver does not receive programming information for that channel: This error can also occur if your receiver cannot receive the necessary programming information for the channel on which the error is displayed.
  • Firmware error: In some cases, you may see this error code due to a firmware malfunction that is preventing your DirecTV receiver from getting the channel plan information.

How to fix a DirecTV error with error code 721?



Updated: February 2024

We highly recommend that you use this tool for your error. Furthermore, this tool detects and removes common computer errors, protects you from loss of files, malware, and hardware failures, and optimizes your device for maximum performance. This software will help you fix your PC problems and prevent others from happening again:

  • Step 1 : Install PC Repair & Optimizer Tool (Windows 10, 8, 7, XP, Vista).
  • Step 2 : Click Start Scan to find out what issues are causing PC problems.
  • Step 3 : Click on Repair All to correct all issues.

download




Service update

  1. Select My DIRECTV from the account overview.
  2. You can now choose to manage packages.
  3. The Update Receiver option can be found under My Devices.

Reboot your receiver

  1. Plug the receiver back in after waiting 15 seconds after unplugging the power cord.
  2. You will need to reactivate the receiver by pressing the red button.
  3. Once again, refresh the service.

Check your package

  1. Select My DIRECTV from the account overview.
  2. You can check if a channel is on by selecting View my channel list.



RECOMMENATION: Click here for help with Windows errors.

Frequently Asked Questions

If you see the code 721 - "Channel not purchased," it could mean one of two things: either the channel is not included in your channel lineup, or your service just needs to be updated.

  1. The channel is not part of your subscription package.
  2. The receiver is not receiving program information for this channel.
  3. Firmware error.

  1. Unplug your receiver, wait 15 seconds, and plug it back in.
  2. Press the power button on the front of the receiver and wait for the receiver to restart.
  3. If necessary, refresh the service again.
Website | + posts

Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog, techquack.com, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.