How to Troubleshoot ‘Default Gateway Not Available’ Issue on Windows PC

  • If you see the message “Default Gateway Not Available” when troubleshooting your Internet connection, the problem is either due to an incorrect IP address or ISP configuration settings.
  • Perhaps your network adapter drivers are outdated, or your router is using a Wi-Fi frequency that is not compatible with your computer.

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The Default Gateway Is Not Available Windows 10

When Windows 10 fails to connect to the default gateway, how can you resolve this issue?

Default Gateway Of Router

Gateways enable networks to communicate with each other, and the default part refers to the fact that these are often the first and default routes taken for communication between networks. 

Can’t Contact Gateway

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Troubleshooting your Internet connection will either reveal an incorrect IP address or incorrect settings with your Internet service provider if you see the message “Default Gateway Not Available.” First try the simpler workarounds below before moving on to the basic solutions.

What causes “Default gateway unavailable”?

The core of Windows 11 is the same as Windows 10, so it doesn’t differ much from Windows 10.

This error can be caused by several things, such as outdated network adapter drivers or incompatible routers.

Default Gateway On Router

It is your router’s IP address that provides you with access to the internet and other networks. Your default gateway is responsible for routing internet traffic between local networks and other networks.

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This article assumes that everything is fine with your router (other devices can access the Internet and connect to it), but that your laptop or PC is not connected to the Internet.

How to fix the “Default gateway not available” error message?



Updated: February 2024

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Drivers for network cards need to be updated

  1. The magnifying glass icon is displayed next to the Windows icon in the taskbar. When you click the magnifying glass icon, you will see the search feature.
  2. By pressing Windows + S, you can also open it.
  3. A new window will open after typing “Device Manager”.
  4. You can expand “Network Adapter” by clicking on its arrow icon.
  5. Select “Update Driver” from the right-click menu of the adapter.
  6. The driver updates automatically after you select “Automatically check for updated drivers.”.
  7. Ensure that the default gateway issues have not been resolved by restarting your computer after an update has been successful.

Temporarily disable the antivirus software

  1. Click the Task Manager from the right-click menu on the taskbar.
  2. By clicking the ‘Mode Details’ button, you can expand Task Manager’s details if it was launched in compact mode.
  3. At the top of the window, click the header menu to switch to the Start tab.
  4. By clicking once on it, you will be able to find your antivirus application.
  5. To prevent the application from launching when you start your device, click the Disable button in the lower right corner of the window.
  6. If you still aren’t able to connect to the network, restart your computer.

Changing the power management settings of the network adapter

  1. There is a magnifying glass icon next to the Windows icon on the taskbar. Click it to search for information.
  2. The shortcut Windows + S can also be used to open it.
  3. You can open the Device Manager by typing “Device Manager” into your search engine and clicking the corresponding result.
  4. You can expand “Network Adapter” by clicking on its arrow icon.
  5. Select Properties from the right-click menu of the adapter.
  6. The header menu at the top of the window lets you access the “Power Management” tab.
  7. If it is checked, uncheck it by clicking on it if it wants to save electricity by turning off this device.
  8. If the error occurs again, try connecting to the Internet and clicking OK.

Resetting TCP/IP with the Netsh command

  1. You will see the Run utility if you press Windows + R on your virtual keyboard.
  2. You can launch the command line with administrator privileges by typing “cmd” and pressing Ctrl + Shift + Enter.
  3. For the command line to change the device, click Yes when prompted.
  4. The following command must be typed and executed at the command prompt: netsh int ip reset
  5. Keep the command window open and your computer running until it finishes processing the command.
  6. You need to reset the TCP/IP settings after running the command and restart the device.



RECOMMENATION: Click here for help with Windows errors.

Frequently Asked Questions

  • Temporarily disable your anti-virus software.
  • Uninstall McAfee from your computer.
  • Disable the automatic login feature.
  • Reset TCP/IP with the Netsh command.
  • Update the drivers for your network adapters.

This means that there is most likely a problem connecting to the wireless router. The default gateway is the technical term for that router.

Perhaps your network adapter drivers are outdated or the router is using a Wi-Fi frequency that is not compatible with your computer.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog, techquack.com, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.