How to Resolve “Malwarebytes Unable to connect the Service” on Windows PC

  • Malwarebytes Anti-Malware (MBAM) is a tool that you can download from the Internet and use to fight infections caused by malicious applications.
  • Several users have reported that the tool no longer works properly.
  • When users click on the icon, the circle starts spinning and after a while, the error message “Cannot start.
  • The service cannot be connected.” This can be a big problem, especially if you need the tool urgently.

Updated February 2024This tool will stop these errors and fix common problems: Get it at this link
  1. Download and install the software.
  2. It will scan your computer to find problems.
  3. The tool will then correct the issues that were discovered.

Cant Open Malwarebytes

Users reported that Malwarebytes was not functioning properly as well as not launching. We investigated and discovered that this antimalware program was not working correctly for some reason. Malwarebytes won’t open Windows 10 can be caused by a virus infection, a corrupted application, installation errors, or other technical problems. The most common reason is that the context is missing, the application is corrupted, or another technical problem.

Malware Bytes Service

To help global businesses, large and small, accelerate the return on their Malwarebytes business solutions, Malwarebytes offers premium support packages.

Many people store valuable information on their computers, including credit card numbers, PayPal login information, and business information, so protecting your computer should be a top priority. In spite of the fact that it is not something everyone wants, the threat of a virus attack is real and can affect anyone.

Malwarebytes Unable To Connect The Service

Run the mbam-clean.exe file and follow the instructions as it guides you to. Once done, reboot your computer if instructed. Shut down all open programs and disable your antivirus software. Run the mbam-clean.exe program, and follow the instructions as it guides you.

I receive an error message “Unable to connect to service” whenever I try to open Malwarebytes. The error persists despite un- and re-installing the program. I have also used the MB-cleanup program, but that doesn’t work either. I have downloaded and run the MB-Check program, which created a zip-file that I am attaching here.

Infections caused by malicious applications can be dealt with with Malwarebytes Anti-Malware (MBAM). To start, you can download a free version of MBAM from the Internet to see if it helps you deal with the threats.

Several users have, however, reported that the tool isn’t working properly anymore. Clicking on the icon causes a circle to spin, and then the error message appears saying “Cannot start. The service cannot be connected.”. If you need the tool urgently, this can pose a big problem. Find out what the problem is and how you can fix it.

What causes the “Malwarebytes cannot connect service” message?

  • Error during installation
  • Issues with other technical aspects
  • Contextual problems

However, malware infection is one of the most common reasons why Malwarebytes cannot connect to a service. Undoubtedly, applications installed on infected systems can be affected by malware and other malicious infections, including anti-virus and Internet security programs. Malwarebytes is no exception.

How to fix “Malwarebytes can’t connect service”?

Updated: February 2024

We highly recommend that you use this tool for your error. Furthermore, this tool detects and removes common computer errors, protects you from loss of files, malware, and hardware failures, and optimizes your device for maximum performance. This software will help you fix your PC problems and prevent others from happening again:

  • Step 1 : Install PC Repair & Optimizer Tool (Windows 10, 8, 7, XP, Vista).
  • Step 2 : Click Start Scan to find out what issues are causing PC problems.
  • Step 3 : Click on Repair All to correct all issues.


Malwarebytes Unable To Access Update Server

UPDATE: They just don’t give a flying monkey about us guys. The answer we got in the forum was this: “The cause is due to a recent build certificate that needed to be updated for all of our current software. The older versions of the software don’t support adding the new certificate. We’re sorry, but as has been explained before the 2.x, versions of the software have all reached End of Life. If you have a license and wish to continue to use Malwarebytes you’ll need to use a newer version of the product.”

A fix was found for Malwarebytes – Unable to connect to the server

HKEY_LOCAL_MACHINE/SOFTWARE/Wow6432Node/Malwarebytes (64-bit)

To fix the Event ID 219 error

Change the startup type of the Malwarebytes service

  1. You can do this by pressing Windows+R.
  2. Services.MSC is the type.
  3. The Malwarebytes services entry can be found here.
  4. Select Properties from the right-click menu.
  5. Select Automatic startup in the window.
  6. Your computer may need to be restarted if the program will not start.

Launch mbam.exe

  1. The local drive must be opened first, then Programs must be selected.
  2. Run mbam.exe from Malwarebytes Anti-Malware folder.

Starting Windows in Safe Mode

  1. You will be prompted to type MSConfig when you press Windows+R.
  2. The Safe boot option can be found under the Boot section.
  3. Continue the process of exiting the mode after restarting the machine.
  4. Make sure the Safe boot option is unchecked in the System Configuration Utility.

RECOMMENATION: Click here for help with Windows errors.

Frequently Asked Questions

  1. Press Windows + R to open the Run dialog box.
  2. Type services.MSC and click OK.
  3. Find the Windows Management Toolbox in the list.
  4. Right-click it and select Start.
  5. Then reinstall the latest version of Malwarebytes.

Malwarebytes works through the services it installs on your computer, and this particular message means that the program is having trouble connecting to those services.

Problems can be due to installation errors or technical issues. The most common reason for Malwarebytes not opening can be a malware infection. Some malware can easily affect the applications installed on your system.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.