- When running Enhanced Pre-Boot System Assessment (ePSA) diagnostics on a Dell Windows 11 or Windows 10 PC, error code 2000-0415 may appear.
- In this article, we provide the most suitable solutions that affected PC users can try to fix the problem.
- If you’ve recently made some hardware changes to your Dell PC, you can expect this error to occur because the CMOS battery stores outdated configuration data, which confuses the ePSA scan.
It is common for Dell laptop computers to encounter the error code 2000-0415, which can be caused by a variety of factors. Dell Inspiron 15 or Dell Latitude E6420 laptops as well as Dell Optiplex 390 desktop PCs all experience this issue when you attempt to run the Enhanced Pre-Boot System Assessment or ePSA diagnostic tool.
People are likely to encounter technical challenges or problems when using Dell PCs or laptops, as Dell Inc. is a well-known global manufacturer of electronic products. One of the most annoying errors with the Dell printer Error Code 2000-0415 that many users have reported when performing the ePSA diagnostics on the Venue 11 Pro (5130).
In general, Dell Printer Error Code 077-900 is caused by exit sensors detecting an internal problem. When you encounter Dell Printer Error Code 077-900, your machine’s printing path needs to be cleared. This error code is usually a sensor input error. Contact Dell Tech Support at 1855-341-4016 for more assistance.
Dell Windows 11 or Windows 10 PC users may see error code 2000-0415 when performing Enhanced Pre-Boot System Assessment (ePSA). This article provides the most suitable solutions for fixing this error code.
What causes the error code 2000-0415?
Old configuration data stored by the CMOS battery: If you’ve recently made some hardware changes to your Dell PC, you can expect this error to occur because the CMOS battery stores outdated configuration data, which confuses the ePSA scan.
The Dell error code 2000-0415 issue can be solved with a few easy steps. Below are the solutions for Windows 10 laptops and desktop computers.
Power Cable Not Connected: It turns out that this problem can also occur because the SSD or HDD cable is not connected to the AC adapter via the power cable.
AC Adapter Not Connected: If this problem occurs on a Dell portable device (laptop, handheld, ultrabook, or Windows tablet), the ePSA analysis is probably causing this error because of the voltages and frequencies of the internal components are lower than expected.
How to resolve the error code 2000-0415?
We highly recommend that you use this tool for your error. Furthermore, this tool detects and removes common computer errors, protects you from loss of files, malware, and hardware failures, and optimizes your device for maximum performance. This software will help you fix your PC problems and prevent others from happening again:
Updated: May 2024
Remove the CMOS battery
- You need to turn off your Dell laptop completely.
- Connected power outlets should be unplugged.
- The Dell Notebook should be turned over gently.
- Side covers should be removed.
- CMOS battery should now be located.
- CMOS batteries need to be removed with care.
- The CMOS battery should be cleaned or replaced if it is worn out.
- Verify that there are no loose cables on the mainboard before replacing the CMOS battery.
- A cover should be placed over the laptop after the battery has been installed in the slot.
- The ePSA diagnostic tool should now be available on your Dell notebook.
Reconnect the power adapter to your Dell laptop
Turn off your Dell laptop, reconnect the power adapter, then turn it on again. Run the ePSA diagnostic tool again if the power adapter is already connected.
Make sure that your power adapter is connected to your Dell laptop
The power adapter must be plugged into your Dell laptop while ePSA Diagnostic Tool is running, and an electrical outlet should be plugged in as well. Note that the ePSA Diagnostic Tool diagnoses both the laptop’s hardware and electrical voltage. Your laptop’s battery should not be used to power it; it should be plugged directly into an outlet.
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Frequently Asked Questions
How do I fix Dell error code 2000-0415?
- Exit ePSA by restarting your computer.
- To move to the next test, press Y.
- To restart the failed test, press R.
How do I update the BIOS on my Dell laptop?
- Identify your Dell computer.
- Select the operating system installed on your computer.
- Under Category, select BIOS.
- Find the latest version of the system BIOS.
- Click the Download button and save the file to your computer.
How to repair error code 2000-0415?
If you receive error 2000-0415, make sure the AC adapter is connected to the computer. The ePSA diagnostic is designed to test the tablet's charging function, and you must plug in the power adapter to run the ePSA diagnostic.
Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog, techquack.com, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.
