“Document Upload Blocked” error in Office apps has been fixed

  • Some users are complaining that they are encountering the “OneDrive Upload Blocked” error when uploading files to OneDrive.
  • The detailed error message is: “Upload Blocked.
  • You need to register.” In Techquack article, you’ll learn how to fix the error message that prevents you from uploading or saving new documents to your OneDrive account in Windows 10.
Updated February 2024This tool will stop these errors and fix common problems: Get it at this link
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The following error message appears when users upload files to OneDrive: “Upload Blocked. You must register.”.

Files Needing Attention

Good news! The annoying Microsoft upload center is gone forever. Office applications now use a feature called ‘Files Needing Attention’.

In some cases, oneDrive errors such as 0x80040c81 and 0x80040c82 can result from a failed file synchronization.

When using Office applications on the desktop, such as Excel, Word or PowerPoint, you may get an error stating “Download Blocked Saving Copy.” The solution is below.

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It is possible to resolve the issue right away after deleting and reconnecting your OneDrive account if you get any of the above errors.

Upload Failed Excel Sharepoint

In Office 365, you will receive an error message when saving changes:

In this Techquack article, you’ll learn how to fix the error message that prevents you from uploading or saving new documents to your OneDrive account in Windows 10.


What causes the error “Upload blocked. You need to sign in”?

What causes the error "Upload blocked. You need to sign in"?

Several scenarios could cause this “Download Blocked” error, according to different user evaluations and repair strategies. Here are some solutions we found.

OneDrive glitch: This constant pop-up may be related to a known glitch in OneDrive, which is known to be exclusive to Windows 10. However, Microsoft has since fixed the problem with a patch published in Windows Update. To take advantage of the patch, be sure to install any expected Windows updates that are currently in the installation queue on your computer.

The CAPTCHA provided by Google will verify that you are not a robot and in most cases, that was sufficient to fix the error.

The office does not participate in synchronization: It turns out that this problem can occur when the parent Office application is not allowed to participate in the synchronization of files hosted on OneDrive. If this scenario applies, you can solve the problem by configuring your OneDrive installation to use Office applications when you need to sync Office files.

Onedrive Upload Failed

Using OneDrive with the latest version of Microsoft Edge or other popular web browsers, you can upload files up to 100GB. If you don’t adhere to the upload size limit, OneDrive may fail to upload. If you’re using an old browser, you can upload files up to 300 MB.

Incorrect accounts receivable backup: You may also encounter this error due to an instance where an incorrectly created accounts receivable backup causes OneDrive to keep asking you to log in. In this case, several users who are also affected by this problem have solved the problem by deleting the credentials saved through the Account Manager and then adding them again.

The faulty account associated with OneDrive: Although we have not been able to determine the behavior that caused this, it seems that recurring pop-ups can also occur when you are dealing with an OneDrive account that is in a suspended state. In this case, the solution is as simple as removing the OneDrive account from your PC and adding it again.

Improperly cached data in Microsoft Office Upload Center: It is another case where this problem occurs when you are dealing with corrupted data in the Office Upload Center cache. If this scenario applies, you can resolve the issue by removing the cached files from the Office Upload Center options menu.

Identity keys contain corrupted values: If your computer is part of a connected domain, chances are you will see constant pop-ups due to one or more corrupted registry values that prevent OneDrive from checking your account. In this case, you can remove the keys responsible for the problem with a registry editor to fix the problem permanently.

It is possible to find some proven troubleshooting strategies in this article if you are having trouble with the “Blocked Download. You must login”. In order to solve this problem permanently, other users in a similar position have used the following solutions.

Eventually, you’ll find a solution that is best suited to your specific problem in the order in which we have organized the possible solutions below (by severity and effectiveness).


Here’s how to fix the “Document Upload Blocked” error in Office applications

Updated: February 2024

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Here's how to fix the "Document Upload Blocked" error in Office applications

Make sure Windows 10 has all available updates installed

  1. Select Settings by pressing Win+X.
  2. Then select “Updates and security.”.
  3. On the “Windows Update” tab, click on “Check for updates”.
  4. Updates will be checked once you click Check.
  5. The screen will tell you how to install any updates you find.
  6. The problem may persist if you restart your computer.

Try to sync your files with Office

  1. In the taskbar of Windows 10, right-click the OneDrive Cloud icon.
  2. Click Settings.
  3. On the Office tab, select Open files with Office applications and check the box.
  4. If I check the option to merge changes or save both copies in the new window that has just opened I will be able to save both.
  5. Once you have made your changes, click “OK”.
  6. The problem may persist if you restart your computer.

Empty the Microsoft Office Download Center cache

  1. Select the first option from the Office Download Center list by typing it into the Cortana search box.
  2. The Settings button can be found on the main Download Center page.
  3. The Cache Settings option can be found by scrolling down.
  4. Following the on-screen instructions, click Clear cached files.
  5. Your OneDrive account needs to be logged in after you restart your computer.
  6. Try downloading some files to see if the issue has been resolved.

Disconnect your computer from your OneDrive account

  1. In the notification area of your device, right-click the OneDrive cloud icon.
  2. Choose Settings from the menu.
  3. Activate the Pick-up this PC option under the Account tab.
  4. This action requires your confirmation.
  5. Your OneDrive account will be available once you have rebooted your computer.
  6. If you encountered an error during the download, this should fix it.


RECOMMENATION: Click here for help with Windows errors.

Frequently Asked Questions

To unlock apps that automatically prompt you to download files from OneDrive or other cloud storage services, follow these steps:

  1. Open Settings.
  2. Click on Privacy.
  3. Click Automatically download files.
  4. Click Allow.

If your OneDrive is not synced, go to the Settings page and click the Desktop tab. Here you should uncheck the "Use Office to sync open Office files" option and save your selection by clicking Ok. Restart the player to fix this problem.

If you get a "Your account is currently unavailable" message when trying to access OneDrive, your account may have been temporarily blocked due to abnormally high traffic, suspicious activity, or a violation of the Microsoft Services Agreement or Code of Conduct.

  1. Click on the File menu, choose Options > Add-ons, and in the Manage: COM Add-ons window, click Go.
  2. Check to see if there are any add-ons, uncheck to disable them.
  3. Close Microsoft Word and restart it.
  4. Each time you add a checkbox to the list of add-ons, restart Microsoft Word and repeat the above process.
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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog, techquack.com, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.