Troubleshooting the Borderlands 2 Fatal Error in Windows 10 PC

  • Several Borderlands 2 players often encounter a fatal error that occurs when starting the game or pressing the “Continue” button to continue the campaign after loading the character.
  • The first and most important reason is the presence of corrupt or missing game files.
  • Another very obvious cause is the game’s configuration files: These configuration files can easily be restored by the game if you delete or cut them.

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In Borderlands 2, the game can be downloaded from Steam and played online via your browser. One of the most common problems that players encounter is that of a fatal error when they start the game or press the “Continue” button after loading a character.

There is a way to fix Fatal Error in Borderlands 2. For more information, see our Borderlands 2 FAQ.

This article describes how to fix a fatal error that can prevent a player from playing Borderlands 2.

What causes a fatal error in Borderlands 2?

Borderlands 2 Connection Failed

As of last night, I have not been able to connect to any games or players with this game.

Configuration files: Another very obvious cause is the game’s configuration files. Video games usually store their save and configuration files in the “My Documents” folder, which is in the user account folder. These configuration files can easily be restored by the game if you delete or cut them.

Missing or corrupt game files: The first and most important reason is the presence of corrupt or missing game files. This can happen if the installation is interrupted or if an anomaly occurs during the download phase. Therefore, when you try to start the game or start a campaign in the game, you get the mentioned error message because the files that the game is trying to restore are corrupted.

Steam installation directory: Another cause of the problem seems to be the installation of the game files in the program files of the root directory. This can sometimes cause various problems with some video games. However, this can easily be fixed.

Other Applications: Many users have reported that the problem was caused by an application installed on their system. These include Teamviewer and Discord (not the entire application, just the in-game overlay).

How to solve the fatal error in Borderlands 2?

Updated: December 2023

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Check the integrity of Steam game files

  1. Open the Steam client, then go to the LIBRARY tab.
  2. Select Properties from the right-click menu of Borderlands 2.
  3. The CHECK GAME FILES option can be found under the LOCAL FILES tab.
  4. If you still receive fatal errors, try restarting the Steam client.

Change the installation directory

Borderlands 2’s fatal error occurs due to permission restrictions. It is best to change the installation folder if the game was installed in the program files of your Windows drive.

  1. The Steam games folder can be moved to a new folder on your computer after you make a new folder on it.
  2. Once you have created the shortcut, you should pin it to the Start menu or place it on the desktop.

Regenerate configuration files

  1. Navigate to My Documents by pressing Win + E and then selecting the folder you want.
  2. The same Borderlands 2 files should be backed up, and the rest should be deleted.
  3. Test for Borderlands 2’s fatal error by restarting the game.

Launch Borderlands 2 as an administrator

  1. The “Library” section can be found in the Steam client.
  2. You can access the game’s properties by right-clicking on it.
  3. Open the game’s installation directory by clicking SEARCH LOCAL FILES on the LOCAL FILES tab.
  4. Select Run as administrator from the drop-down menu that appears after right-clicking on the executable file.

RECOMMENATION: Click here for help with Windows errors.

Frequently Asked Questions

A fatal error occurs when an application attempts to access invalid data or code, when an illegal action is taken, or when an undefined condition is met. The operating system saves a log containing information about the error so that the user can review the details and determine the possible causes of this serious error.

You can check the game data by right-clicking on Borderlands 2 in your game library, selecting Properties, then selecting the Local Files tab and clicking Check Game Cache Integrity (defragmenting cache files in this menu is also a good idea to improve performance if you haven't done so before).

  1. Open Steam and find the problem game in your library.
  2. Now right-click on the game and select "Properties".
  3. Now go to the "Local Files" tab and click on "Check the integrity of the game cache".
  4. Then try running the game.

You may have to uninstall the game, disable any antivirus or security software that may conflict with the installer, and then reinstall it. - Try running the game in compatibility mode with Windows XP SP3. You can enable compatibility mode by right-clicking on borderlands2.exe and selecting Properties, then the Compatibility tab.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.