Troubleshooting: Nintendo Switch Error Code 9001-0026

  • Nintendo prohibits accounts that have not previously been associated with Nintendo Switch from purchasing digital content or items for Nintendo Switch on its website.
  • If you have an old Nintendo account that has not yet been linked to the new Switch, you may encounter error code 9001-0026 when trying to purchase an item or use a code on Nintendo’s website.

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The website prohibits purchases of digital content and items for Nintendo Switch from accounts that were not previously associated with Nintendo Switch. Nintendo prohibits the purchase of digital content from accounts that weren’t previously associated with Nintendo Switch as a preventative measure.

In some cases, the error code 9001-0026 appears when users try to renew their Nintendo Switch online subscription when trying to purchase or use a download code.

Nintendo’s official website has been compromised many times in the past, with compromised accounts making unauthorized purchases even if these accounts were never used.

It’s possible to encounter error code 9001-0026 when purchasing items or using a code on Nintendo’s website if your old Nintendo account has not yet been linked to the new Switch.

What causes the Nintendo Switch error code 9001-0026?

Games, content, and online subscriptions for the Nintendo Switch are only available through a Nintendo Switch account or through the official Nintendo website.

It is also possible that a current server problem is contributing to this error code. In this case, you have no strategy other than to identify the server problem and wait for Nintendo to fix it.

You can solve the problem if you use a credit or debit card that is compatible with your region if you are trying to purchase with a credit card in a different currency from your own.

How to fix Nintendo Switch error code 9001-0026?

Updated: March 2024

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Error Code 9001-0026 Please log in to Nintendo eShop on this Nintendo Switch console if you would like to continue.

Check the servers

If you plan on using any of these methods, you should always make sure that the server isn’t down before proceeding.

You can wait for the problem to resolve itself if the problem is on the server-side by doing this. Not only will it save you time, but it won’t interrupt your workflow.

  1. Check Nintendo’s servers page to see what’s available.
  2. Find out if there is an outage in the region where the problem occurs.

Contact the Support

If you have not been able to resolve the problem, you can contact Nintendo Support. Tell them about your problems and what is causing the error.

The Nintendo Support team can easily detect and resolve any issues with your account by following these steps:

  • It is the title of the game, the content or the action that caused the issue.
  • In this case, it is the console’s serial number.
  • Your network device’s model name.
  • Provider name.

Linking Nintendo account to Nintendo Switch

There have been several users that were able to make a purchase after connecting their Nintendo accounts to their Nintendo Switch. It might work for you, too. For more information, follow these steps:

  1. Your console’s Home menu will appear after you create an account.
  2. In the System Preferences window, go to the General tab.
  3. There will be a button to Link Nintendo Account if your account is not linked.
  4. Connecting with us can be done in a number of ways.
  5. If you would like to sign in with a small device, you can use your email address or login ID.
  6. Depending on your situation, you may choose one of the following methods.
  7. After linking your account, you will be taken to the next screen.
  8. Check whether the problem has been resolved once the accounts have been linked.

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Frequently Asked Questions

Link your Nintendo Network ID to your Nintendo account using your PC or smart device. From the Nintendo Switch main menu, select "Nintendo eShop" to open Nintendo eShop. If this option does not appear, it means that the NNID associated with your Nintendo account has already been merged with your account.

Visit or call our customer support line at 1-800-255-3700 instead of visiting a retailer.

  1. Reboot your Nintendo Switch system.
  2. Check the DNS settings in the console's Internet settings.
  3. Turn off your home network.
  4. Manually enter an alternate DNS.
  5. Try again later.
  6. Move your Nintendo Switch system closer to your Wi-Fi router.

The program was closed due to an error. ? This error usually occurs when a game or your Nintendo Switch needs an update. If corrupted data is detected, you will be prompted to download the program again.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.