How to Troubleshoot Error Code 0xc00000e9 on Windows 10 Computer

  • Error code 0xc00000e9 is a common error in the Windows Boot Manager that indicates either a hardware failure or a corrupted system file during the boot process.
  • The integrity of the system files is broken.
  • Viruses or malware corrupt registry files or data responsible for successfully booting the operating system.

Updated February 2024This tool will stop these errors and fix common problems: Get it at this link
  1. Download and install the software.
  2. It will scan your computer to find problems.
  3. The tool will then correct the issues that were discovered.

Status 0xc00000e9

It appears shortly after the computer starts, but before the Windows login screen, as follows: 0xc00000e9. This is an error code that occurs when a hardware failure or corrupt system file is encountered during the boot process.

When you install Windows 10, you may experience device problems unexpectedly because of incompatibility with your hardware or faulty driver installation. Windows provides the error code 0xc00000e9 to indicate that the hardware or driver are incompatible. This article will provide you with tips on resolving error 0xc00000e9 and preventing you from getting similar errors in the future.

The error code 0xc00000e9 usually occurs when a file system is damaged, device drivers are outdated or corrupt, connecting wires are broken, or Windows system files were corrupted.

Your computer or laptop cannot start up because of an error code C00000e9. This can be caused by a number of different reasons.

Input/output errors, or I/O errors, occur when a system is unable to read or copy data when a drive or disk cannot be accessed by the system. The error code 0xc00000e9 is always related to the boot process for Windows. Input/output errors are common, so there are many possible causes:

This error code occurs during the boot process of your computer, shortly after Boot Manager appears, but before the Windows login screen appears. If you get it, it indicates either a hardware failure or a corrupted system file.

Winload Efi 0xc00000e9

Error code 0cx00000e9 is mostly related to the faulty SATA connection of your SSD or HDD. It means you need to make sure the drive works properly, and the connection is solid. If you recently cleaned your PC or changed some of its components, make sure all the cables are in their places and securely fixed. First, check the SATA cables. Disconnect the cables and plug them back in. Make sure you hear the fixing click and cables do not wobble inside their respective ports. If you see a broken cable, a cable with wrinkles, severe bends, or damaged isolation, remove and replace this cable. It may be the reason why Windows shows error code 0xc00000e9.

Windows 7 0xc00000e9

In most cases, error code 0xc00000e9 does not belong to the BIOS settings of your computer. If you see this error, you have a hardware problem.

The following error code was encountered: 0xc00000e9.

What is the cause of error 0xc00000e9?

  1. Neither the driver nor the operating system are up-to-date
  2. System files are not integrity-checked.
  3. The removable disk has been connected incorrectly or disconnected incorrectly.
  4. System files are lost when programs are constantly installed, removed, and reinstalled.
  5. Whether or not the hard drive is in contact with the system depends on whether it is functioning properly.
  6. An operating system cannot successfully boot if it has been infected with a virus or malware.

How to repair error 0xc00000e9?

Updated: February 2024

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0xc00000e9 Windows7

There is a good chance that Microsoft Corporation files are missing, deleted, or accidentally moved from their original installation locations when Windows 7 Error 0Xc00000E9 occurs. Replacing these files is usually the solution to fixing these issues. If there has been a previous malware infection, you may need to run a registry scan in order to clean up any Windows 7 Error 0Xc00000E9, file extensions, and other file path references.

Remove any incompatible Windows updates

  1. Then go to Troubleshooting – More Options – Boot Options – and follow the instructions.
  2. You can boot into Safe Mode by pressing F5 and selecting Enable Safe Mode with Networking.
  3. Go to File Explorer and right-click This Computer. Select Properties from the menu that appears.
  4. You can access the Control Panel by selecting Home from the pop-up window’s upper left corner.
  5. You can then select Programs and Features from the window that appears.
  6. You can view the installed updates by clicking View Installed Updates in the Uninstall Programs interface.
  7. If you want to remove the problematic update, simply right-click it.

Update drivers.

  1. From the context menu, press Windows + X to open Device Manager.
  2. You can update the drivers of your hard disk drives by right-clicking on each drive in the Hard Disk Drivers directory.
  3. You can check for driver updates automatically by selecting the option in the window that appears.

Launch SFC and DISM scan

  1. By restarting Windows twice in a row, you can enter WinRE.
  2. Visit Troubleshooting >Advanced Options >Reference.
  3. Then press Enter and type “sfc /scannow”.

By typing the following commands in order, you can restore system files if SFC failed to restore them.

  • CleaningImage /ScanHealth /Execute online
  • Execute the following command: “exe /online /image cleanup /health restoration”

Finally, you can close the prompt window when the procedure is finished and check if the error is fixed.

Windows Has Encountered A Problem Communicating With A Device 0xc00000e9

Your computer may not be able to boot up due to a C00000e9 Windows error. The error may result from either a loose or damaged connection, missing or corrupt system files, out-of-date drivers, a problem with your hard drive, a problematic Windows update, or a virus attack.

0xc00000e9 Windows 10 How To Fix

After exiting Safe Mode, connect external devices properly and update the drivers for them if the problem disappears. To resolve this issue automatically, it is highly recommended that you restart the computer in normal mode if the problem persists in Safe Mode.

Winload.efi 0xc00000e9

Under Group or user names, select Edit and ensure you have administrative permissions for the device, path, or filename. To fix this, right-click the file or folder and select Properties > Security.

RECOMMENATION: Click here for help with Windows errors.

Frequently Asked Questions

Error code 0xc00000e9 is usually a hardware error related to BIOS settings. If you see this error, it's usually because your computer can't communicate with your hard drive. Another reason is a problem with your SSD (solid-state drive) during Windows installation.

  1. Reboot your computer.
  2. Disconnect all external devices.
  3. Check for errors in Windows.
  4. Boot into safe mode.
  5. Update your drivers.
  6. Restore Windows to boot.
  7. Scan your PC for malware.
  8. Test your hard drives.

A hard drive with bad sectors, disk errors, or file system errors can cause this error code 0xc00000e9 to appear on Windows 10 computers. You can check your hard drive for errors and fix them with Hard Drive Check.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.