How to fix the OneDrive web error code 6

  • Error code: 6 refers to a timeout error due to a server problem, and inconsistent network connection, or problems with third-party software.
  • Microsoft says that in most cases, the error code 6 is caused by a bad Internet connection.
  • If you’re having trouble accessing your OnDrive cloud storage, we recommend that you check your Internet connection service.
Updated March 2024This tool will stop these errors and fix common problems: Get it at this link
  1. Download and install the software.
  2. It will scan your computer to find problems.
  3. The tool will then correct the issues that were discovered.

Onedrive The Cloud Operation Is Invalid

The only files that I cannot access in OneDrive are the exe files that I’ve previously downloaded. When I click these files, I receive an error message saying “The cloud operation cannot be performed.”.

In a nutshell, OneDrive is the service that allows you to store and share files online just like Google Drive or Apple iCloud.

“Something went wrong” is the detailed error message that users are receiving when trying to access the OneDrive cloud library in their browser when using Office 365 OneDrive. An error code of 6 indicates that the server is having trouble, your network connection may not be working correctly, or there may be third-party software issues. Please try again or refresh the page.

The error occurs sometimes when using OneDrive. It is important to know how to fix error code 6 on OneDrive so you can keep saving important files on your OneDrive. One such error is error code 6. In addition to using OneDrive to back up and restore data from your Windows mobile device to your PC, we’ll show you how you can use an alternative tool.

Onedrive Something Went Wrong

Trying to access OneDrive on my web browser has caused me to get the message, “Sorry, something went wrong. Please try again or refresh the page.” I’m having trouble accessing OneDrive content this morning. Whenever I try to access the folder using my Windows Phone app, the message says, “The folder cannot be displayed. Please make sure you are connected to WiFi or a cellular network.

It is common for you to encounter an error message such as “Error Code 6” when accessing OneDrive. As a matter of fact, it just means that there has been a timeout. Whenever you try to log in or work on a particular file on OneDrive, you get this error message, “Folder cannot be displayed.”


A number of reasons can cause an error message like 0x80070185, including cache errors, connection issues, Windows registry[2] issues, and damaged files.

Timeout errors are indicated by error code 6.

OneDrive error code 6 refers to the inability to view files and folders. It can occur for a variety of reasons and is a common malfunction. There is no need to be concerned about this problem.

The Cloud Operation Was Unsuccessful

This error started showing up on launch after I had been playing for over two years.


Getting error message 0x80070185 means that OneDrive tried to download the file you wanted, but there was not enough free space on your drive. To solve this issue, make sure you have enough storage space on your drive.

If you are having trouble accessing your OneDrive documents, please follow the troubleshooting guide below.

To check if the same error code appears, you can download and install the OneDrive mobile app (iOS | Android) from Google Play Store or Apple App Store.


What is causing the OneDrive web error code 6

What is causing the OneDrive web error code 6

There are a number of causes of OneDrive cloud library error code 6. Some of the most common are server issues, network inconsistencies, or third parties interfering with the cloud library functions.

If your OneDrive storage is not accessible in your Android application or iOS app, try accessing your storage using a Windows or Mac computer.

It is important to verify that this problem is not caused by a widespread server issue with Microsoft Offline Online when diagnosing this issue. If you can’t access your Onedrive account from another device – through a mobile app or through a browser – after confirming that the problem isn’t server-related, try accessing it from another device.

When accessing the Web version of OneDrive, some users have found success switching between the shared folder and the recycle bin. If this does not work, they are left with no choice but to make contact with a Microsoft technician.


An iCloud Drive buglet may cause this error when renaming a folder: The Cloud operation was not completed. In the iCloud Drive hierarchy, there are two parts to the bug: When you move/rename a folder, iCloud thinks you are removing it, which prompts you to see a dialog stating the folder and its contents will be removed from…


Here’s how to fix web error code 6 on the OneDrive

Updated: March 2024

We highly recommend that you use this tool for your error. Furthermore, this tool detects and removes common computer errors, protects you from loss of files, malware, and hardware failures, and optimizes your device for maximum performance. This software will help you fix your PC problems and prevent others from happening again:

  • Step 1 : Install PC Repair & Optimizer Tool (Windows 10, 8, 7, XP, Vista).
  • Step 2 : Click Start Scan to find out what issues are causing PC problems.
  • Step 3 : Click on Repair All to correct all issues.


Here's how to fix web error code 6 on the OneDrive

Check your Internet connection

A bad Internet connection is the most common reason for error code 6. We recommend checking your Internet connection service if you are having trouble accessing your OnDrive cloud storage. You can proceed to the next solution if your connection is good.

Check the status of Microsoft Office Online Services

Microsoft Office Online Services can be checked for status yourself if the problem is caused by a user. The steps are as follows:

  1. The Microsoft Online Service Health portal can be found at
  2. Your administrator account can be accessed by logging in.
  3. To create your administrator account, go to the upper right corner of the home page and click “Try New Admin Center.”. Create your administrator ID there and log in.
  4. The administration center has a ‘Health’ section.
  5. The Service Health portal can be accessed by selecting the “Service Health” button.
  6. All Microsoft services are listed here, so you can check their status.
  7. Choose ‘All Services’ and you’ll be taken to a summary and notes page for that service.
  8. The service ID, the status, and the last update are all here, along with the service ID, the status, and the start time.
  9. All issues and problems will now be displayed when you click on “Problem”.
  10. The problem can be resolved either by finding a solution or by contacting a Microsoft technician.

Check for updates and restart

The following steps will guide you through getting your system’s pending updates.

  1. Go to Start.
  2. Find the “Settings” section.
  3. In settings, go to “Updates and security”.
  4. Check for updates by clicking the “Check for updates” button.
  5. For all the latest updates, make sure you have an internet connection.
  6. Your system should now be restarted.

Accessing OneDrive from your Android/Mac device

Using another device is possible if your OneDrive account does not show a server problem.

Windows and Mac users will encounter this problem unless they use an Android or iOS app to access OneDrive. You can also access OneDrive from your Android device by using the web version.

Contact a Microsoft technician

It is also possible to contact a Microsoft technician, who will be more than willing to assist you in solving the problem. Some users have found that this has been the only way they have been able to solve the error code 6 problem.

  1. Microsoft’s official Web site can be found at
  2. The “Support” button is located at the top-right corner of the screen.
  3. “OneDrive” should be selected as the problem type here.
  4. There is a “Contact Us” button in the “Get Help” column at the very bottom.
  5. Give us a description of the problem you are experiencing by clicking this button.
  6. Your contact information should be included as well.
  7. If you need help, make sure you are logged into your Microsoft account.
  8. It doesn’t take long for the other end to resolve the problem.
  9. Your OneDrive cloud account will be accessible once support responds.


RECOMMENATION: Click here for help with Windows errors.

Frequently Asked Questions

  1. Close commands.
  2. Delete all data from the cache.
  3. This was our magic step - Make sure no weird proxy settings are running. ...
  4. Make sure your user is connected to the "normal Internet" - so no VPN or anything else (important for the first connection, otherwise it won't work anyway).

  1. Make sure OneDrive is working.
  2. Make sure that the file size does not exceed the 100GB set by OneDrive.
  3. Make sure you have the latest Windows updates and the latest version of OneDrive.

According to Microsoft, OneDrive error code 0x8004de40 means that the application is having problems connecting to the cloud. And the main reason for this problem is a poor or unstable internet connection. Another way to check if your internet is working properly is to launch a web browser and open some websites.

Click on Manage Applications. Find OneDrive and click on it. Tap Forced shutdown, then Clear data and Cache. Reinstall the app from Google Play.

Website | + posts

Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.