How to fix the fact that Adobe Acrobat does not open

  • Most web browsers you currently use can open PDF files without any problems.
  • But many people say that they have problems opening a particular PDF file.
  • Why does this happen? How do you solve the problem? Find the answers in the following content provided by Techquack.
Updated February 2024This tool will stop these errors and fix common problems: Get it at this link
  1. Download and install the software.
  2. It will scan your computer to find problems.
  3. The tool will then correct the issues that were discovered.

There is not a better PDF viewer than Adobe Acrobat for Windows users. It can create PDF files, edit them, print them, and share them.

In fact, most web browsers you currently use can open PDF files without any problems. But many people say that they have problems opening a particular PDF file. Why does this happen? How do you solve the problem if you can’t open PDF files on your computer or in a browser like IE? Find the answers in the following content provided by Techquack.

PDF is short for Portable Document Format, a file format developed by Adobe in the 1990s. PDFs are mostly used to display documents with images and text information. Modern Web browsers such as Google Chrome, Mozilla Firefox, and Internet Explorer can easily open PDF files, and Acrobat Reader DC and Acrobat DC are two useful tools that help users open PDF files on their computers. But the problem is that some users can’t open PDFs. What are the reasons why PDF files cannot be opened? How to solve the problem when you cannot open PDF files Please read on.


What prevents Adobe Acrobat from opening?

What prevents Adobe Acrobat from opening?

Download The Adobe Pdf Reader

Adobe Reader DC is one of the most popular free PDF readers. Over the years, this software has become the standard choice for sharing, annotating, viewing, printing, and signing PDFs. Compared with other free software available online, it can open a wide range of PDF content, including forms, tables, and multimedia. Additionally, the tool is compatible with other Adobe products, including Document Cloud; you can synchronize content on multiple devices. It has a simple and intuitive interface, making it easier to create, view, convert, and share PDF files.

Application difficulties can be caused by several factors. Here are some common ones:

Preferences: In some cases, application preferences are not configured correctly. Some configurations may not be compatible with the operating system and cause conflicts during startup.

Adobe Download Acrobat Reader

Acrobat Reader must be closed. All browsers displaying a PDF must be closed.

Incorrect installation: The Adobe Acrobat Reader installation may have been corrupted, causing problems when the application starts. Over time, some cached files or data in the application may become corrupt and prevent it from opening.

To avoid conflicts, perform the following steps in the order listed to gain a better understanding of the problem.


What should I do if I can’t open PDF files in Adobe Acrobat?

Updated: February 2024

We highly recommend that you use this tool for your error. Furthermore, this tool detects and removes common computer errors, protects you from loss of files, malware, and hardware failures, and optimizes your device for maximum performance. This software will help you fix your PC problems and prevent others from happening again:

  • Step 1 : Install PC Repair & Optimizer Tool (Windows 10, 8, 7, XP, Vista).
  • Step 2 : Click Start Scan to find out what issues are causing PC problems.
  • Step 3 : Click on Repair All to correct all issues.


Acrobat Adobe Dc Download

PDF documents can be viewed, printed, signed, and commented on with Adobe Acrobat Reader DC, which is free software. It’s a standard format for document exchange over the web that maintains the original fonts, colors, and design. There are versions available for Windows, Mac, and mobile devices.

What should I do if I can't open PDF files in Adobe Acrobat?

Install the latest version of Adobe Acrobat

Adobe regularly updates its various applications, including Acrobat and Reader, so your PDF files will open if you’re using an outdated version of Acrobat.

Our recommendation would be to download the software from Adobe’s official distribution site and click the “Download Now” button after selecting your operating system and version.

If your current version is corrupted, downloading the latest version should resolve conflicts.

If you are using Windows 10, choose an alternative program or choose the default program when you right-click the PDF.

Additionally, Adobe Acrobat will be running smoothly at all times with the latest security fixes and improvements.

Disable protected mode at startup

  1. If you want to access the player more easily, enter Adobe in the search box.
  2. The upper left corner of your screen has an “Edit” button.
  3. Click on “Preferences” when you reach the bottom of the “Edit” menu.
  4. By clicking on the security extensions, you will be directed to a new window displaying various categories.
  5. Ensure that Sandbox Protection is unchecked in the Startup Options window and that protected mode is not enabled at startup.
  6. There have been many reports of users solving this problem this way.

Note: the crux of the problem lies in the settings. If the above procedure does not solve the problem, read the following to find out the cause and possible solution to the problem.

Download a universal third-party file opener

You can open and view over 300 different file types with a third-party tool if you are not able to solve these problems.

As a result of the new update, PDF support has been improved, and page-by-page PDF conversion has been improved.

Ask the sender to resend the file if it is corrupted

If the PDF file contains corrupted data, it may be caused by the program that created it, but this is not a very common problem.

It is possible for users to experience an error message when trying to open Adobe Acrobat, which usually reads “Adobe Acrobat Reader DC has stopped working.” The prompt then closes, and the program doesn’t run. If you restart the computer or reinstall the application, this doesn’t work.

It is also possible that the file did not fully transfer if it was transferred via USB flash drive or web browser.

A simple way to figure this out is to try opening another PDF file. If it opens, it’s probably corrupt, so you can ask the sender to send it again.

Return to the previous version for non-compliant PDF documents

If a PDF file was created with a non-Adobe product, it may not open on your Windows 10 computer.

It is possible to open non-Adobe PDF files in Adobe Acrobat and Reader, but they may not meet PDF standards.

Can Opening

This method is handy when you don’t have tools available. You only need a large, relatively flat rock or stretch of concrete and a soft cloth. Getting rid of the top of the can is as easy as sanding the top of the ridge against the rough surface, then opening the lid and cooking or eating. Once the ridge breaks the seal, wipe off the metal shavings, and eat or cook the food within.

You may experience problems when trying to open PDF files for a number of reasons, including password-protected PDFs, damaged PDFs, and PDFs incompatible with Adobe Acrobat.

After the Acrobat DC Cleaner Tool removes Adobe Reader DC from your computer, restart the system.

Adobe Acrobat or Reader’s earlier versions don’t adhere to the same restrictions as its latest version. Therefore, you won’t be able to open PDF files you’ve already opened.

To open the file, try opening it with an earlier version of Acrobat or Reader if you trust the file’s creator and its origin.

The current version of Reader or Acrobat must be uninstalled before you can go back to an older version.

Restoring a program installation

You may need to repair the installation of Adobe Acrobat or Reader if they are damaged, or the resources they require are not working.

To repair, select Help -> Repair Program Installation from the control panel or open the program and select it from the help menu.

The most common reason for PDF file opening problems is because of one of the reasons above. You should also check that your operating system recognizes PDF.

You can change the default PDF reader for Windows 10 to Reader or Acrobat by selecting the relevant option. Microsoft Edge is not only the default browser, it is also your default PDF reader.


RECOMMENATION: Click here for help with Windows errors.

Frequently Asked Questions

Click the PDF file icon in the Finder to select it. Select File -> Get Info. Click the triangle next to Open With and select Adobe Acrobat Reader or Adobe Acrobat from the drop-down list (if your preference is not listed, select Other). Click Change All.

Make sure you have the latest Acrobat DC patch installed. Open Acrobat -> Help -> Check for update. If Acrobat still won't open, you may need to remove it using the Cleaner Tool - Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs and reinstall it.

Reboot your computer, then try to repair Adobe Reader from the Help menu -> Select Repair Adobe Reader DC. Reboot your computer after the repair is complete.

There are several reasons why PDF files may not open. The PDF file may be password protected, corrupt, or incompatible with Adobe Acrobat. Your Adobe Acrobat installation may also be inoperable or corrupt, which can cause problems when you try to start.

Website | + posts

Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.