How to fix it : User Profile not found in Registry

If your user profile is corrupt, you won’t be able to log in to your account.
Microsoft: Your user profile can be corrupted if the antivirus program on your computer was busy scanning your computer when you were trying to log into your user account.
You can either log in with a different username (with administrator privileges) or you can boot your computer into safe mode.

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You may find it very frustrating if your computer won’t open because of a corrupt user profile. The steps below will show you how to repair a corrupt Windows 10 user profile. If you try to log into your user account while your antivirus program is scanning your computer, your user profile may be corrupted.

You will not be able to login to your Windows 10 account if your user profile is corrupt. A corruption in your user profile can happen for a variety of reasons. Alternatively, you can boot your computer into safe mode and use the following methods (with administrator privileges) to log in with a different username (with administrator privileges).

Table of Contents

Why does the user profile not appear in the registry?

There are a number of reasons why this error occurs, including:

The user profile is corrupt or missing: failed Windows updates or automatic Windows updates that include critical system file updates (including installing service packs) that update the user profile can cause this error.
File system integrity compromised: The file system on the hard disk may be corrupted due to hard disk write errors, power failures, or virus attacks. In this case, the operating system cannot load the user profile to start correctly and the boot process stops.

What should I do if my user profile doesn’t appear in the registry?

Updated: April 2024

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Fix corrupted user profiles

The Windows 10 user profile can be fixed in a variety of ways, some of which even involve editing system registry entries.

We have detailed instructions on how to fix or create a new user profile if you need help fixing your corrupt profile.

Replace a corrupted user profile with a good one

Make sure that you are logged on as an administrator in Windows 10
Your C drive should contain a Users folder:
Ensure that Hidden Files and Folders are displayed from the View tab.
You can rename the folder Default. old by finding the folder Default.
Note: Do not delete this folder, as it will be used as a backup in case of problems.
The default folder should be created
Default.old should have exact duplicate subfolders in the new folder.
To create a new default folder, copy and paste the NTUSER.DAT file from the administrator account.

Install the latest Windows 10 updates

Click Start
Select Settings.
Choose Updates and Security from the menu
The option to check for updates can be found by selecting it

Hard restarts of Windows 10 are your best option if all the above solutions fail. While this is disruptive, it will prevent any further user profile errors from occurring.

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Frequently Asked Questions

Where is the username in the registry?

Open the Windows registry editor.
Expand HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList.
Select each folder individually and look at the ProfileImagePath key to determine the user profile associated with the selected folder.

Where are user profiles stored in the registry?

The registry contains a ProfileList key, located in HKEY_LOCAL_MACHINESoftwareMicrosoftWindows NTCurrentVersion. This registry key contains a hint for each user profile on a Windows computer.

Where is the user profile in the Windows 10 registry?

Open the Windows 10 registry editor by typing Regedit in the search box. After launching the registry editor, navigate to the following key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList.

What registry key contains user profiles?

This key is sometimes shortened to HKCU. Contains all user profiles actively loaded on the computer. HKEY_CURRENT_USER is the HKEY_USERS connection.

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Mark Ginter

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog, techquack.com, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.