Troubleshooting: Twitch Chat Not Showing Up Error

  • Problem occurs when Twitch cannot connect to the IRC channel due to interference from one of the extensions, a weak internet connection, or, in some cases, limitations imposed by your proxy configuration.
  • Problem may arise when you try to broadcast on Twitch while connected to a restricted network.
  • Problem could be due to third-party extensions installed in your browser, browser cache, proxy settings, or Adblock.
  • If you encounter the same problem elsewhere, the solutions below will surely help you solve the problem.

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A Twitch chat won’t load because of several reasons, such as third-party extensions installed on the browser, cache, proxy settings, and so on. As a result of interference by one of Twitch’s extensions, a poor connection to the IRC channel, or sometimes, restrictions imposed by your proxy configuration, this issue pops up when Twitch is unable to connect to the IRC channel.

In spite of the fact that Twitch chat does not load all that often, it negatively impacts your viewing experience when it does. Several factors may contribute to it, including a third-party extension, weak network connectivity, incorrect proxy settings, and many more. This article will provide you with a deeper understanding of the reasons behind such a problem and how you can resolve it.

At the end of this post, we’ve provided a VIDEO walkthrough to make it easy for you to figure out how to resolve the issue.

If your Twitch chat doesn’t load, there may be several reasons. It could be due to third-party extensions installed in your browser, browser cache, proxy settings, etc. This problem occurs when Twitch cannot connect to the IRC channel due to interference from one of the extensions, a weak internet connection, or, in some cases, limitations imposed by your proxy configuration.

In some cases, the problem may arise when you try to broadcast on Twitch while connected to a restricted network. A restricted network means that it has firewalls in place and does not allow connections through the various ports that are commonly used by third-party services such as Twitch. This could be your workplace, your university, or another location. If you encounter the same problem elsewhere, the solutions below will surely help you solve the problem. But first, let’s take a closer look at the causes of the problem.

What is the cause of Twitch chat not showing up?

The problem might be with your internet connection, especially if your Twitch live or VOD chat doesn’t load. You might be able to resolve the problem by hitting the F5 button, or perhaps resetting your modem. This isn’t always the case though—here are some potential solutions that may help. Twitch chat does not load on the app, Twitch VODs or Twitch live chat…

Browser extensions: Another reason for the problem could be third-party extensions installed in your browser, including Adblock. These extensions usually prevent the execution of scripts that they recognize as ads, so some websites don’t work correctly.

The page script was not executed: This is the first probable cause of the above problem. Sometimes the scripts required to get an IRC session don’t run correctly or stop by mistake. If you refresh the tab, the problem is usually solved.

Proxy settings: Proxy configuration can cause different problems in different scenarios. In this case, the problem occurs when the remote host cannot be resolved due to various restrictions imposed by the proxy settings.

Browser cache: The browser cache stores the websites that you visit most often. However, a corrupted browser cache usually causes various problems when using various Web sites. Clearing the cache usually solves several problems.

How to resolve a situation where Twitch chat is not displayed?



Updated: February 2024

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Clear the cache

  1. The Settings menu is located in the upper right corner of the screen. Click on it and choose it.
  2. The Settings tab can be accessed by clicking More at the bottom.
  3. To clear navigation data, tap the Clear button.
  4. Make sure you set the time range to All Hours. Now click Clear Data to clear the cache.
  5. If the Twitch chat problem persists after clearing the cache, try clearing the browser cache again.

Disable proxy server

  1. By pressing Windows + I, you can quickly open the Settings app.
  2. You can access the Network and Internet section of the Settings app once it has been opened.
  3. The right pane should be unchecked. Select Proxy in the left pane.
  4. Verify that the problem persists after you disable the proxy server.

Try using incognito mode

  1. On the upper right-hand corner of the screen, click on the menu icon.
  2. Go to the menu and select New Incognito Window.
  3. You can check if the Twitch chat problem persists in the new window by opening Twitch in it.
  4. Cache or extensions may be the culprit if it’s not.

Disable browser extensions

  1. You can find the Other Tools > Extensions option by clicking the menu icon in the top right corner.
  2. New tabs will display the installed extensions.
  3. To deactivate an extension, click on its name.
  4. The same applies to all extensions.
  5. Chrome must be restarted after all extensions have been deactivated.
  6. The problem should persist after restarting Chrome.



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Frequently Asked Questions

If you click the radio button next to "Enable Chat," the chat module will appear on your channel page. If you click on the "Settings" link to the right of the "Moderators" field, you can add users who can act as moderators of your channel's chat.

If a user resizes the window so that Twitch hides the chat, they will not be able to display it again without resizing the window enough for Twitch to display the "Expand" control on the side of the page to re-display the chat.

This issue may be caused by extensions and cache. To solve the problem, you need to clear your cache and disable extensions. To solve the problem, disable AdBlock or add Twitch to your exclusion list.

  1. Open the Twitch app.
  2. Locate the stream you want to watch.
  3. Click on the video stream.
  4. Click the Hide Chat button.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog, techquack.com, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.