- The easiest way to determine if there is a problem is to check the status lights on the front of the router.
- The last indicator usually indicates a connection to your ISP and should be lit when the connection is good.
- If all lights are on or flashing, you can check the Internet connection.
- If the service light is not lit, that means the connection between your home and your ISP is good.
Connected To The Internet But No Access
It is usually recommended that you restart your router and modem when you encounter an issue with your internet signal, so don’t skip that step!
Wifi Says No Internet Connection
There are times when WiFi is connected but no Internet is not possible. You can experience this problem because your Internet connection is out of sync or has been affected by a service interruption or just about anything else you’re not in control of.
Why Does My Wifi Say No Internet
There is a chance that your Android device is not connected to WiFi whilst it has a WiFi connection. If the router is exhibiting any kinds of problems, your Android device will not be able to connect to WiFi.
Open the Network and Internet Settings menu by clicking Start > Settings.
Windows 10 can be set up without Internet in several situations. Most of the time, you need to have a computer connected to the Internet.
Depending on how many devices are experiencing the “No internet, secured” problem, it might be an issue with the access point or router. If only one device is experiencing the error, continue reading. If more than one device is experiencing it, skip to the final section.
There are many reasons why your internet isn’t working. It’s possible your router is outdated or just needs to be rebooted, but sometimes the solution is more complicated. Keeping your Wi-Fi up and running is essential for troubleshooting your network, so we have created a guide to help you do it.
If you have a more complicated problem, scroll down the page for help. Let’s start with the easiest tips.
What’s causing your Internet connection to fail?
- There may be an issue with your wireless router or adapter.
- The internet may not be accessible due to a blocking antivirus program.
- Your wireless network drivers might not be up to date.
- There may be a problem with your DNS server settings.
- You may have a corrupt DNS cache.
- It is possible that there are problems with your Internet Service Provider.
- You may not have the latest wireless mode.
- A wrong IP address may be assigned to your computer.
How to resolve the lack of an Internet connection?
Routers should be restarted
In most cases, restarting your router will fix the problem. If this doesn’t work, you may need to contact your ISP.
- Make sure your Internet service provider is unplugged from the back.
- The ISP should disconnect the connection within 30 seconds.
- Power the router back up by reconnecting the power cord.
- There will be several blinks and then the connection light will come on.
- You can check the Internet connection if all the lights turn on or flash.
Switching to a wired connection
Check the wired connection to your ISP to determine if there is nothing wrong with your home’s connection to your ISP or your ISP’s connection. If the wired connection has access to the Internet, it may be a problem with your router.
- If your laptop is connected to a wired router, connect it via Ethernet cable.
- Your router’s back panel has numbered ports for connecting it.
- Try gaining Internet access using the router once your laptop’s cabled network adapter is connected to it.
- The router could be malfunctioning if this works. However, it could also be a wireless network issue.
- If it’s not working, then the router itself has no connection to the Internet.
Check your router’s indicators
Taking a look at the router’s front status lights can help you figure out if there’s a problem. There may be differences in the labeling of your router’s indicators depending on the model. However, they are generally arranged in the same manner.
- Ethernet: The Ethernet indicator provides information about the status of your wired home network (if you have one).
- Wireless: The WLAN indicator shows the status of your wireless home network.
- Transmit and Receive: When transmit and receive indicators are present, they usually blink quickly, indicating active network traffic.
- Ready/Service/Connect: The last indicator usually indicates a connection to your ISP and should be lit when the connection is good.
A blinking or non-lit service light indicates a problem with your ISP-router connection. A steady light indicates a good connection.
Connect Wifi But No Internet
If you are experiencing WiFi connectivity but no internet, it may be due to an old, outdated, or corrupted network driver. Often, you may see a small yellow mark on your network adapter or name. Even if the yellow mark doesn’t appear, these steps may work if none of the above fixes do.
RECOMMENATION: Click here for help with Windows errors.
Frequently Asked Questions
On Windows 10, there may be a conflict between the router driver and the wireless network driver, which can result in a "No Internet, saved" error message. To resolve this conflict, open Network Adapters. Uncheck "Microsoft Network Adapter Multiplexer Protocol" and any other items related to WiFi sharing.
- Check to see if it's a Windows 10 problem.
- Restart the modem and router.
- Make sure the Wi-Fi is turned on.
- Turn off airplane mode.
- Open a web browser.
- Go to the same room as your router.
- Go to a less populated area.
- Forget your Wi-Fi network, then add it again.
- Reboot your device.
- Check for Internet interruptions.
- Visit several different websites.
- Force open the network connection page (for public Wi-Fi).
- Pay your Internet bill.
- Get a fiber optic internet connection.
If your computer is the only device showing a connection but no Internet, it's probably a matter of improper configuration, a faulty WiFi driver or adapter, a DNS or IP address problem. All devices have a WiFi connection, but no Internet.
Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog, techquack.com, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.