Troubleshooting ‘Install Realtek HD Audio Driver Failure’ in Windows PC

  • Most computers use Realtek High Definition Audio as an audio device.
  • If you have downloaded and installed the latest version of Realtek HD Audio Driver from the official website, the error message “installation failure” will appear.
  • A possible cause of this error may be corruption during driver installation.
  • Uninstall the drivers and let Windows install automatically.
  • Reboot the device immediately after the driver installation is complete.
  • Check for faulty drivers and update them manually.

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Waves Audio Effects Component Driver

Hi, We recently purchased several new Dell computers with small form factor and combo jacks on the front (Optiplex 5080, 5090, Precision 3450). After downloading all the latest drivers from Dell’s website based on the serial number, we installed Waves MaxxAudio Pro. Without it, Windows 10 fails to detect the headset and microphone.

This error occurs while installing or updating Realtek Audio Driver with an error code 0x000000FF, which won’t allow you to install necessary drivers for your Sound card. The error’s main cause can be an outdated or corrupt version of the driver presently installed on the system. Hence, there might be a conflicting issue that will hamper your system performance by disabling the Sound. To Fix Install Realtek HD Audio Driver Failure Error, we have compiled a list of solutions that seem to work in most cases.

0x0000246 is an error code caused by a failure in the Realtek HD audio driver.

The most common audio device on most computers is Realtek HD Audio. If you have downloaded and installed the latest version of Realtek HD Audio Driver, you will receive an error message: “Install Realtek HD Audio Driver Failure”. In addition, you can see a variety of error codes, including 0001, 0x80070020, 0xC0000374, 0x000000FF, 0x00000002, 0x0000000d, 0x00000005.

Realtek Audio Manager Missing

Using the Realtek website, you can download the latest version or the older version to resolve the problem. Uninstalling the latest version (v 2.82) is the first step in fixing the missing Realtek HD Audio Manager. After that, you should be able to reinstall a lower version or the older version by fetching it from Realtek’s site.

Real Hd-audio

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 The driver can be installed using Driver Easy. The second option is to uninstall, reinstall the Realtek audio driver. The third option is to add legacy hardware before installing the driver. The fourth option is to fix driver conflicts. The fifth option is to reinstall Windows. The sixth option is to replace the sound card.

There is a yellow exclamation mark next to the Realtek HD adapter in the Device Manager, which indicates that the driver for the Realtek HD adapter is missing.

What causes the “Install Realtek HD Audio Driver Failure” message?

How To Uninstall Realtek Audio Drivers

You can remove the Realtek audio drivers by going to Device Manager, expanding the Sound, Video and Game Controllers section, right-clicking on the Realtek High Definition Audio driver, and selecting Uninstall, as well as checking the box that says “Delete this device’s driver software” (which is crucial). In order to complete the uninstall process, restart your computer.

In some cases, when you try to install the Realtek HD audio driver on a Windows computer, you encounter an error code 0x000000FF with “Install Realtek HD Audio Driver Failure”. A possible cause of this error may be corruption during driver installation. You are not able to install the required drivers for your Realtek sound card on your computer. It can occur on any Windows platform, including Windows 10.

Realtek High Definition

The driver for Realtek High Definition Audio that originally shipped with this utility will be installed.


This Windows Driver Package for Realtek Semiconductor Corp. (IntcAzAudAddService) MEDIA product is available from our site. It was released on 05/7/2011 and the most recent update was on 06/15/2013.

System files can be damaged or Windows registry entries can be damaged, a virus attack can occur, incompatible Realtek HD Audio drivers can be installed, among other causes.

How to solve the “Realtek HD Audio driver installation failed” problem?


Updated: December 2023

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Uninstall the drivers and let Windows install automatically

  1. Click OK after typing devmgmt.MSC while holding down Windows.
  2. It is under the Sound, Video, and Game Controller section that you can find the Realtek audio driver.
  3. On the right-click menu, select Uninstall.
  4. The driver can be uninstalled by following the instructions.
  5. Ensure that your device manager is open after rebooting your system.
  6. Choose Seek for hardware changes from the menu under Actions in the top toolbar.
  7. You will then be able to update the drivers for Realtek once again.

Reset driver settings

  1. You can do this by pressing “Windows” and “R” at the same time.
  2. Press “Enter” to type “devmgmt.MSC”.
  3. To expand the category of “Sound, Video, and Game Controllers,” double-click it.
  4. Uninstall Realtek Audio Driver by right-clicking it.
  5. Remove the driver from your computer by clicking “Yes” at the command prompt.
  6. Choose “Scan for hardware changes” from the top menu.
  7. Missing drivers will be scanned and installed automatically by Windows.
  8. The problem should persist if you do not fix it.

Use the “Add Obsolete Hardware” option in the Device Manager

  1. Click OK after typing devmgmt.MSC while holding down Windows.
  2. Add Legacy Hardware can be selected by clicking Action on the top toolbar.
  3. Adding the category Sound, video, and gaming controllers, as well as the Realtek high-definition audio device, is as easy as following the wizard.
  4. Whenever you open the Device Manager, Realtek audio will appear. You will have to update its drivers.

Check for faulty drivers and update them manually

  1. The Run dialog box will appear when you simultaneously press Windows and R.
  2. Enter devmgmt.MSC.
  3. The sound drivers can be found by expanding the menu in the Device Manager window.
  4. Check for any question marks or exclamations on the drivers.
  5. Right-click on the driver with the exclamation point or question mark and select Update Driver from the menu.
  6. The administrator may confirm the process if necessary by entering confirmation.
  7. Following driver installation, restart the device.

RECOMMENATION: Click here for help with Windows errors.

Frequently Asked Questions

  1. Install new drivers. Solution.
  2. Click Scan for hardware changes.
  3. Check for updates on your computer.
  4. Uninstall the application, then reinstall it.

  1. Install the driver using a third-party program.
  2. Uninstall the Realtek audio driver and reinstall it.
  3. Add legacy hardware before installing the driver.
  4. Resolve driver conflicts.
  5. Reinstall the software.
  6. Replace your sound card.

Installation errors that occur with any of the Realtek HD Audio drivers are usually caused by either a file overwrite error in the standard Windows driver or a conflict with Microsoft's Universal Audio Architecture.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.