Troubleshooting: 0x800710FE Error While Trying to Delete a File on Windows 10 PC

  • Error 0x800710FE is a Windows error code that occurs in Windows 10 operating system.
  • It means that either the offline cache is corrupt or the remote storage service cannot access the file at the moment.
  • This happens when certain files cannot be deleted in Windows.
  • It also happens when a user tries to delete a system-protected file.
  • Sync Center can cause files to lock, making them impossible to delete.

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The error occurs when a user attempts to delete a system protected file or when certain files in Windows fail to be deleted. Third-party security packages may also contain folders or files that, when deleted, cause error 0x800710FE. Microsoft Outlook is one of the programs that suffers from this error.

Windows 10 sometimes shows weird errors and 0x800710FE is one that appears when you delete a file or folder. Basically, it is a native Office File Synchronization issue that occurs in Win 10, though not enabled by default. This error restricts users from deleting a file or folder and shows that the component is unavailable in the system. Usually the offline files cache resides in CSC (Client-Side Caching) or in a database that actually helps OS to maintain synchronization with external server and internal components. When the database has some corruption, it will restart automatically but in case of a severe drawback, this issue pops up.

Windows Error 0x800710FE occurs in the Windows 10 operating system. This error code indicates a corrupt offline cache or that a remote storage service is unable to access the file.

Delete a file quickly by following these steps:

In Windows, this error occurs when certain files cannot be deleted. When deleting system-protected files or folders, it also causes error 0x800710FE. In some third-party security packages, there are files and folders that cause the same error when trying to be deleted. Microsoft Outlook is an example of a program that is susceptible to this error.

Screen message:
This computer can’t use the file due to error 0x800710FE.

What causes the error 0x800710FE?

  • Problem with Sync Center: Sync Center can cause files to lock, making them impossible to delete.
  • Logical disk errors: Logical disk errors sometimes play a role in causing this error.
  • Native Office file synchronization: This is the most common cause of error 0x800710fe. Native Office file synchronization is present in all recent versions of Windows, but it is not enabled by default.
  • Deleting a system-protected file: If you try to delete a system-protected file that you do not have access to, you may see a pop-up window with this error. System-protected files cannot be easily deleted, so the system does not allow you to delete them.
  • Unreliable file source: If the file is downloaded from an untrusted source, this error may appear when you try to delete the file. It may also prevent you from deleting other files and folders on the device.
  • Corrupt cache: If corrupt files are accumulating in the cache, the system may display this error and make it difficult to delete files and folders.
  • Incomplete installation: Incomplete programs, software or files can also cause this error. It is important to make sure that there is no incomplete or unfinished installation, otherwise, this error will get you in trouble.
  • Recovering from a virus: After recovering your computer from a virus, it may also prevent you from deleting files or folders and display this error.

How to resolve the error 0x800710FE?

Updated: December 2023

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Turn off offline file synchronization

  1. In the taskbar, type “Control Panel” into the search bar.
  2. You can now manage offline files through the Sync Center under the Control Panel.
  3. Make sure that the Offline Files option is selected on the General tab.
  4. Your computer needs to be rebooted.

Editing the disk registry

  1. To access Control Panel, click the search button on the taskbar and type it in the search box.
  2. Select Manage Offline Files from the Sync Center section of the Control Panel.
  3. Delete temporary files can be found under the Disk Usage tab.
  4. The Registry Editor can now be opened by clicking the search button from the taskbar.
  5. The left pane should contain HKEY_LOCAL_MACHINE , SYSTEM , CurrentControlSet , Services , CSC , settings.
  6. Select New > DWORD Value in the right pane and name the file FormatDatabase.
  7. To set the value to 1, double-click the file and double-click its value.
  8. Your computer will be restarted as soon as you click OK.

Restart this PC

  1. Reset this PC can be done by clicking the Windows logo, typing it and then clicking it.
  2. Click Start to start the process.
  3. You will be prompted to save your files in a pop-up window.
  4. All the remaining processes can be handled by the system.

Utilizing the CheckDisk utility

  1. You can type cmd by clicking the Windows logo.
  2. Select “Run as administrator” in the left pane.
  3. When prompted for User Account Control, select Yes.
  4. Press Enter to run chkdsk on C: /f.
  5. The system should be rebooted.

RECOMMENATION: Click here for help with Windows errors.

Frequently Asked Questions

If any of these files/folders in this general partnership cause error code 0x800710FE, you can probably fix the problem by disabling the driver and Sync Center service, clearing the client-side cache, disabling scheduled tasks, and preventing Sync Center from launching every time you log on.

  1. Control Panel - All Control Panel items - Sync Center.
  2. Click on "Manage Offline Files."
  3. Select the "Disk Usage" tab, then click the "Delete Temporary Files" button.

If you need to disable offline files, use the same Control Panel applet. Go to the Control Panel and in the Sync Center, click the Manage Offline Files link on the left. In the next dialog box, click Disable Offline Files.

Sync Center is a feature that appeared in Windows Vista and is supported in many subsequent versions of Windows, including Windows 10 Pro. The main purpose of Sync Center is to synchronize your files with a network server so that you always have the most up-to-date copies when you need them.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.