Repairing Origin encountered a serious problem

  • Some Windows users encounter the error message “Origin has detected a serious problem” when trying to launch the Origin Windows application.
  • The problem doesn’t seem to be specific to a particular version of Windows, as it is confirmed to occur on Windows 7, Windows 8.1, and Windows 10.
Updated March 2024This tool will stop these errors and fix common problems: Get it at this link
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Login To Origin

EA Play has replaced Origin’s Windows distribution platform in October 2022. Origin’s Mac and mobile sections remain online.

Origin has a serious problem? You’re not alone. Many players have recently reported similar issues. The good news is, you can easily fix the issue.

Like every other problem, the problem of Origin error syncing cloud storage data also has a vast number of culprits. You have to pin out the one in your situation and implement methods according to that. Syncing issues with Origin cloud storage data may take place due to outdated window and system drivers. Apart from it, DNS issues can also lead you to this situation. Sometimes people corruptly install game/Origin client. The error can occur with any game in the Origin client and the message “Error Syncing cloud storage data, your latest cloud storage data may not be available” can be received by the users.

A message is displayed when trying to launch Origin Windows when it detects a serious problem. This error occurs every time the application is launched for most users, while intermittent errors are reported by others. Windows 7, Windows 8.1, and Windows 10 have been confirmed to experience the same problem, so it does not seem to be specific to a specific version of Windows.

Log In To Origin

Check account balances, pay bills, and check transactions online with your Origin Bank account. You can manage your money easily with our free online banking services.


The root cause of the “Serious Problem Occurred” message

The root cause of the "Serious Problem Occurred" message

Sign Into Origin

Additionally, Origin Access subscribers receive 10% off all Origin purchases, and Warner Bros. titles will also be available through Origin Access in March 2018.

Users often encounter this problem in their everyday lives. While it can occur at any time, it most commonly occurs when you try to log into Origin, start your computer, or open the Origin client. Origin errors can occur for a variety of reasons, including log in issues, startup errors, and client errors.

Your antivirus and firewall may conflict, your network may be down, third-party services may not function properly, your settings or cache could be corrupt, or your system may be outdated. Regardless of how serious the problem is, you can always fix it by following this guide.

The Origin Client must be manually closed after every launch of Origin Games in order to allow Steam Controller to pass through. Dangit Bobby, it’s gotta be easier.


To fix the Origin error ‘a serious problem has been detected’

Updated: March 2024

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If you encounter this problem, disable your antivirus or firewall temporarily to get rid of this type of problem. Sometimes, it interferes with the game or origin client update process. This may help you get rid of origin has encountered a serious problem. You may be able to solve the problem if everything is working now. Using this method you may be able to fix origin encountering a serious problem.

Turned out to be related to downloads, meaning origin was opening normally and crashed when i tried to download or update a game. The solution was one of the two steps i done: 1- Uninstall Origin then install it again. When installing uncheck update games automatically. Then the client should open and not crash. Then go to Application settings > click on Diagnostics > toggle-on Download in Safe mode. Restart the client and try downloading or updating a game. It should work. 2- Port Forwarding. I forwarded ports that origin uses. Go to they have all the information you need to do it.

To fix the Origin error 'a serious problem has been detected'

Clear the Origin cache

The cache may be corrupt and Origin will generate an error message when you start the program. To resolve this, you should clear the cache.

  1. Click on Run and type %ProgramData%/Origin into the Run window.
  2. The LocalContent folder should be the only file that remains.
  3. Your computer needs to be rebooted.

If the error message persists, you can skip to the next solution. If Origin still doesn’t work, restart it and see if it resolves the problem.

Temporarily disable your antivirus program

It’s also possible that your antivirus program or firewall is interfering with Origin, so you can temporarily disable it. Also, try restarting and logging into Origin to check what happens.

Otherwise, try the following solution if Origin doesn’t cause any problems after that.

Disable automatic updates

In some cases, clients receive error messages during the download of an update, such as “Origin has detected a problem. Please turn off automatic game updates in Origin to resolve this problem.

Is Origins Down

The best way to resolve issues is usually to wait for more people to either stop using the launcher or give up on it. To see if Origin is down, the first thing you need to do is open it. When a new game is launched, loading screens can take a while, but they usually resolve in a matter of minutes, and your game will probably already be downloading in the background.

After re-opening Origin in the morning, I encountered the same error message. When I restarted the game, the same error message appeared again. Thanks to the shortcut on my desktop, the game opened as expected, displaying the Origin browser use button prompt (which I have not used yet).

Here are the steps to follow.

  1. The Application Settings option is available through the Origin menu located at the top left corner of the Origin client.
  2. The Automatic Game Updates section can be found by clicking the tab.
  3. Disable auto-updates.

After rebooting Origin, you should no longer have this issue.

Using a VPN

There is a possibility that Origin encountered a serious problem and has to be closed at startup. When this happens, you need to check that Origin is working properly by using different Internet connections. You can also find a VPN service on the website if you don’t have one and choose one that is reputable and reliable.

Make a clean start

Also, make sure that no third-party programs or services are conflicting with your PC. Running a clean boot will allow the PC to boot with minimal drivers and boot programs. This will make it easier to find the problematic service.

  1. System Configuration can be launched by entering MSConfig into the Run window and pressing Enter.
  2. Click Disable All under the Hide Microsoft services section on the Services tab.
  3. You can open Task Manager by clicking on the Startup tab.
  4. Activate Task Manager and disable each program and service. Click OK to exit Task Manager.
  5. Your computer needs to be restarted.

If you are not seeing the “Origin has detected a problem” error message after restarting your computer, you can activate services one by one to locate the problem. After removing the problem service, you should be able to open Origin.

Reinstalling the Origin Client

All of the above solutions may not solve the problem if you still have it. If that is the case, you will need to reinstall Origin. A reliable third-party program can also be used to uninstall Origin. Once you have downloaded the Origin client again, you can go to the Origin website and install it.


RECOMMENATION: Click here for help with Windows errors.

Frequently Asked Questions

  1. Clear Origin's cache: This is the first action you should take to fix Origin has serious problem.
  2. Make sure no antivirus/firewall is interfering.
  3. Disable automatic updates.
  4. Clean boot.
  5. Use a VPN.
  6. Check if the EA/Origin server is down.
  7. Reinstall the Origin client.

One of the most effective solutions to the "Origin encountered a problem loading this page" problem is to access your Origin data folder and delete the cache files there. Several affected users report that they were able to open Origin without any problems after applying this repair strategy and rebooting their computer.

  1. Clear the Origin cache.
  2. Start Origin as an administrator.
  3. Update your graphics driver.
  4. Run the Windows Compatibility Troubleshooter.
  5. Run the Windows update.
  6. Add the original as an exception to your third-party antivirus program.
  7. Reboot.
  8. Reinstall Origin.

  1. If Origin is running, close it by clicking Origin on the menu bar, then Exit.
  2. Press and hold the Windows + R key.
  3. In the command window that opens, type %ProgramData%/Origin and click OK.
  4. Delete all files and folders inside except LocalContent.
  5. Press and hold Windows + R.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.