- The Microsoft Edge Critical Error error message is a scam that pretends to be from Microsoft to make you believe that your computer is broken or that a virus has been detected.
- It is an attempt to get you to call one of the numbers listed for help.
- When you call these scammers, they offer you fake solutions to your “problems” and ask you to pay a one-time fee.
In the “Microsoft Edge Critical Error”, it is stated that a trojan infection has been detected on the system, and personal data is at risk. The “Microsoft Help Desk” can be reached at the telephone number (“+1-844-734-4622”) provided by users who need assistance eliminating malware.
In the fake “Microsoft Edge Critical ERROR” error message, you are tricked into believing that your computer is broken or that you are infected with a virus by the scammers. You are encouraged to call the numbers listed in an effort to receive help. You are offered fake solutions to your “problems” when you call these scammers and asked to pay a fee or to subscribe to a service that offers help.
Microsoft Edge’s Critical ERROR page displays the following message:
There has been a critical error in Microsoft Edge.
Your credit card and login information have been accessed in a dangerous manner.
There is a possibility that this suspicious connection was blocked by your firewall.
If appropriate action cannot be taken immediately, we recommend freezing your accounts.
Information about you could be spied on highly.
Be quick to react!
Data on your hard drive may already have been corrupted by the Trojan.
The security of the current system you have is checked and verified for this reason.
Our service centers are open Monday through Friday, so don’t let your time be wasted.
It is obvious that the above warning is not genuine and that it is intended to scare you into allowing a scammer to access your computer remotely. To gain the victim’s trust, the scammer usually uses Windows-compatible utilities and other software to gain the victim’s trust. This is when the scammer steals their credit card information in order to pay for so-called “ancillary” services.
Do not call the number displayed in the pop-up message that says “Microsoft Edge Critical ERROR.” Microsoft errors and warnings never include a telephone number. If you receive an unsolicited email or telephone call from Microsoft asking for personal or financial information or requesting a computer repair, please be skeptical. Do not provide personal information to unsolicited phone calls or pop-ups.
What is the cause of the Microsoft Edge Critical ERROR?
According to the section above, this is a scam that is usually caused by a program installed on your computer, and is a scam. When consumers receive error reports, they are directed to a website where they are urged to contact Microsoft technical support because their computer is experiencing problems or has malicious code (anything can be used to scare them into contacting the scammer). A computer virus or other malware can trigger it, however.
Adware: If you have recently installed an adware program on your system (which is not reliable or popular), you may get this error. These programs contain scams. That’s why it’s almost always a great idea to check for a program (especially a spyware program) before installing it on your system.
Performing a full system scan on your computer with software like Malwarebytes, Norton360, and Bitdefender is the fastest and most effective way to fix Microsoft Edge critical error issue.
Computer virus or malware: If you’ve recently downloaded something from untrusted or malicious websites, it means that your computer has probably been infected with a virus that displays a false screen message. The scam begins by downloading and installing Trojan horses or embedded viruses.
A number of these viruses are capable of replicating themselves and can spread online and to storage devices like SD cards and USB drives. In Microsoft Edge, there is a critical message that needs to be fixed, and there are many ways to fix it. To avoid fraud on your PC, you must keep Windows secure first. In order to do this, you do not have to install antivirus software or download anything useful.
How to fix a Microsoft Edge Critical ERROR?
Install reliable and secure antivirus software
Antivirus software for Windows is always useful because there are thousands of viruses on the Internet, and the main target of these viruses is Windows, as it is the most widely used desktop operating system. So installing anti-virus software helps your computer by protecting it from this malware and Trojans. For antivirus software, a third-party program is a good choice. You can download a third-party program to your computer and use it to scan your system for viruses. Once the scan is complete and the threats/viruses have been removed by the antivirus program, hopefully, you will no longer have this error if a virus or malware was the cause.
Reboot to safe mode and manually remove the threats.
You can manually remove Trojans and viruses by rebooting Windows and running it in safe mode. However, this will not be effective if your antivirus software doesn’t detect Trojans or viruses.
When Windows’ startup screen flashes, press the F8 key to start it in safe mode.
Using Task Manager, click on “Process” after starting up in safe mode. You should then look for suspicious or dangerous processes. It is best to manually search for processes with network activity or suspicious names in the process list if you have not seen them before. If a process is posing as genuine, you can Google its name to see if it’s real or just a fake.
You can open the location of fake processes in Task Manager by right-clicking on them and selecting Open File Location. If you find processes that appear fake, but are viruses rather than real processes, you can remove them permanently. On your keyboard, press Shift + Delete to delete the file permanently.
Your computer might be experiencing this error because of recent installation of adware. Uninstall the adware and see whether the problem persists.
Removing malicious Microsoft Edge add-ons.
Microsoft Edge may contain bad code if you recently installed new add-ons. If you run into this error, you should consider uninstalling those add-ons. To solve this error, follow these steps.
- Microsoft Edge will open, click on Extras, then Extensions in the upper-right corner.
- Delete an add-on by clicking its Settings icon.
- “Uninstall” will appear.
Resetting Microsoft Edge settings
In addition, if the malware has changed your Edge settings, you may also find it helpful to reset the settings and data/cache saved by Microsoft Edge.
- The Microsoft Edge icon can be found in the Start menu. Right-click it and select App Settings.
- Select Reset from the drop-down menu.
- The problem will be fixed with a restart of Microsoft Edge.
RECOMMENATION: Click here for help with Windows errors.
Frequently Asked Questions
- Click on the menu icon, then click on "Settings". Click on the Chrome menu button represented by three horizontal lines.
- Click on "Advanced."
- Click "Restore Defaults."
- Click "Reset Settings."
- Open the settings.
- Click Applications.
- Click "Applications and features."
- Select Microsoft Edge from the list.
- Click the More Options link.
- Click the Repair button to try to repair Microsoft Edge if it's not working properly without affecting your browser data.
Clearing the cache sometimes solves page rendering problems. If you can open Microsoft Edge, choose Preferences and More -> History -> Clear Browser Data. Under Time Range, select All Time, select Navigation History and Cached Images and Files, and select Clear Now.
The "Microsoft Edge Critical ERROR" error message indicates that the system has been infected with a Trojan horse and, therefore, there is a high risk of personal data loss.
Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog, techquack.com, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.