How to Troubleshoot “We can’t set up mobile hotspot” Error on Windows 10 PC

  • Last year, Windows 10 introduced a new Mobile Hotspot setting that allows you to share your PC or laptop’s Internet connection with other devices.
  • If you try to activate the feature, you might see the error message “We cannot set up a mobile hotspot.” However, the good news is that this can be fixed.
  • In some cases, this problem can occur because Hosted Networking is disabled on your computer.

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Why Won T My Laptop Connect To My Hotspot

If you were using a USB connection, disconnect the cable and then reconnect it. If you were using a phone hotspot, toggle the hotspot and then back on again.

Laptop Wont Connect To Hotspot

There are times when you may not be able to connect a device to your hotspot. This is usually caused by faulty or outdated drivers on your computer, as well as errors in your mobile network or internet settings.

T Set

Your iPhone will not accept an eSIM if you don’t follow these steps.

As with Wi-Fi, mobile hotspots are network functions that allow you to connect another device to your network connection. The hotspot feature is embedded in your phone, so laptops can connect to your Wi-Fi mobile hotspot if your phone supports this feature.

The Windows® laptop may not be able to connect to the hotspot, limiting you to doing only as much work as possible.

Last year, Windows 10 introduced a new Mobile Hotspot setting that allows you to share your PC or laptop’s Internet connection with other devices. It’s a really useful feature that allows you to browse the Internet even when you’re on the go.

It may not work even though you can enable it directly in Settings by checking the “Share Internet connection with other devices” option. Activating this feature, for example, might return an error message stating “We cannot create a mobile hotspot.” However, there is a way to fix it. Let’s check it out.

What causes the “Cannot set up a mobile hotspot” message?

  • Network Sharing Disabled: If this error occurs when you try to activate the hotspot from your home network, you can assume that the problem occurs because the network sharing for your current network adapter is disabled.
  • Hosted Networking is disabled: In some cases, this problem can occur because Hosted Networking is disabled on your computer.
  • Microsoft Wi-Fi Direct Virtual Adapter is disabled: According to some affected users, this problem can occur in situations where the Microsoft Wi-Fi Direct virtual adapter is disabled in Device Manager.
  • Faulty network adapter: Another possible problem is a fairly common fault that affects the network adapter responsible for creating hotspot networks.

How to eliminate the “Cannot configure mobile hotspot” error message?

Updated: February 2024

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A freelancer who focuses on Windows OS and all the things connected to it, Matthew writes about a variety of technology topics. He has written for a number of sites on… read more

Updating the driver manually

  1. Windows + X will open Device Manager.
  2. You can view hidden devices by selecting Show Hidden Devices from the View menu.
  3. Expand the menu by double-clicking Network Adapters.
  4. Ensure the Microsoft Hosted Network Virtual Adapter is enabled by right-clicking it and selecting Enable Device.
  5. Select Search for the driver on your computer from the context menu of the adapter and then select Update Driver.
  6. Choosing Microsoft Hosted Network Adapter from the available drivers is the next step.
  7. The driver will be updated when you click Next.
  8. Click on the Microsoft Wi-Fi Direct 2 virtual adapter in Device Manager and then right-click to select it.
  9. Ensure that the device is enabled if necessary.
  10. You can update your driver from the pop-up menu for the Microsoft Wi-Fi Direct 2 Virtual Adapter.
  11. Select from the list of available drivers once you have searched for drivers on your computer.
  12. Click Next after selecting Microsoft Wi-Fi Direct virtual adapter.

Open the Network Card Troubleshooter

  1. Use the search bar to open the troubleshooter.
  2. Run the Troubleshooter after selecting Network Adapters.
  3. The troubleshooter will run when All Network Adapters are selected.

Configure the properties of your wireless network adapter

  1. Select Device Manager by pressing Windows + X at the same time.
  2. For more information about Network Adapter, click it twice.
  3. You can then open the properties of the current network adapter, like the Realtek Wireless Lan.
  4. The Advanced tab can be selected.
  5. Drop-down menus for Values will appear. Select 802.11d and Enable.
  6. Then click OK.
  7. The hidden devices can be viewed by clicking View in the Device Manager window.
  8. The Microsoft Hosted Network Adapter’s properties can be opened by double-clicking it.
  9. Click on Power Management.
  10. Check Allow your computer to turn off the device if it is on, and uncheck Allow your computer to turn it off to conserve power.
  11. The window can be closed by clicking OK.

Check the Internet Connection Sharing service

  1. Combining Windows + R will open the Run dialog box.
  2. Click on Run and type services.msc.
  3. You can share your Internet connection by double-clicking it.
  4. The Startup Type drop-down menu controls whether the service should be started manually or automatically if it is disabled.
  5. ICS will begin once you click Start. Once it has begun, click OK to close it.

RECOMMENATION: Click here for help with Windows errors.

Frequently Asked Questions

  1. Update your network adapter drivers.
  2. Add a mobile hotspot program to Windows 10.
  3. Check if there is support for hosted networks.
  4. Open the network adapter troubleshooter.
  5. Check the Internet connection sharing service.
  6. Set the properties of the wireless network adapter.
  7. Disable Bluetooth.

  1. Free up storage space.
  2. Update any important drivers.
  3. Use a software application for the access point.
  4. Fix the problem with the network adapter.
  5. Check the Wi-Fi adapter.
  6. Update the network drivers manually.
  7. Reset the network adapter driver.
  8. Create a new connection.

Go to Related Settings and click on Change Adapter Settings. Identify the mobile hotspot adapter, right click and select Properties. Open the Sharing tab and uncheck Allow other network users to connect through this computer's Internet connection.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.