Here’s how: Play an unsupported video format in Windows 10

  • Windows applications such as Movies and TV and Windows Media Player only play certain types of video.
  • If you see a message that a video codec is not supported by your PC, it means that your computer does not have the software needed to decode and play a particular file.
  • You can install a codec for a video file that doesn’t work in your video player.
  • It makes sense to use another media player to run the video file.
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Not Supported Video Codec

Usually, when you receive an audio codec not supported error when you play a video, the format of the video is not supported by the media player that is being used. As a result, you cannot play an audio codec supported by your computer or laptop every time you try to open this not supported file.

When I try to play a video on my Windows 10 computer, I receive an error message: “Cannot playback the file. The format is not supported (Error=80040265).”

A third-party video player or codec may be required if you have problems playing unsupported video formats with Movies and TV and Windows Media Player.

How To Make An Unsupported File Supported

It is only through the conversion of the file type into a supported one that you are able to open files that are not supported by the software you are using. Using a conversion website you can ensure that the file will remain intact and open with your preferred program. Most of these sites are free.

Unsupported Videos

Codecs are the main reason why video formats aren’t supported. They contain necessary information for the decoding and encoding of data. A file’s main drive is its codecs, which are what make it playable. If your file doesn’t have the proper codecs, then it will not work. Also, here’s how to fix the missing codec error when playing AVI files, 0xc00d5212.

Here you’ll find solutions to how to play unsupported video files on Windows 10. We’ll also suggest ways for you to get rid of the problem.

The first step is to see if Windows Media Player or Movies and TV will open your video file format. If you receive the “Format not supported” error message, you can try one of the methods below.

File Is Unplayable Color Space Is Not Supported

Version 4.79.4 of the Plex Media Server on Ubuntu 20.04 is a mix of movies and TV shows that support 4K UHD Dolby Vision.

It is also available as Movies and TV in other markets. If you do not see the Movies and TV app, search for Movies and TV instead.


What is the reason for not being able to play an unsupported video format on Windows 10?

What is the reason for not being able to play an unsupported video format on Windows 10?

It is first important to understand that a codec encoding software (or encoding standard) is one that compresses and decompresses video files. The algorithms that define codecs allow for the reduction of the size of video files, and they also allow for the decomposition of video files when required. Essentially, codecs are used to convert video files from uncompressed formats to compressed formats.

Format Is Not Supported Or Source Is Unavailable Iphone

If the video is not playing on your iPhone, open VideoProc Converter, select Video, and click + Video.

Video Format Windows

Designed by Microsoft, WMV videos are widely used on Windows media players. As a result of its small file size and greater compression than MP4, WMV is ideal for streaming video online. Users can download Windows Media Player for iPhones and Macs, even though it is not compatible with Apple devices.

A codec can be classified into different types or forms. Basically, it can be used to reduce and encode video files by using different technologies depending on the situation. When you see a message that says that your computer does not support a video codec, that means that it does not possess the necessary codec for the file to be decoded and played. If you haven’t already figured it out, the answer to “What does it mean when a video isn’t supported?” is the same.


How can I play an unsupported video format on my computer?

Updated: April 2024

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Video Format Is Not Supported

It is more likely than not that you are running an outdated browser when you receive the Video format not supported in Chrome error.

How can I play an unsupported video format on my computer?

Install the right codec for an unsupported video file

Codecs can encode and decode video files. When your video player does not recognize a video file, you can install a codec.

In Windows Media Player, you can install a codec
Here are the steps to follow:

  1. The Options menu can be found under Tools in Windows Media Player.
  2. The Player tab now has a checkbox to Automatically load codecs. Select that and click OK.
  3. The codec will now be installed when you play a video. Click Install.

VLC Player needs to be installed with the codec

File Type Not Supported

The File Commander app can be downloaded from the playstore. You need to open it and set it up. Then, open the unsupported file. You will see options for opening it in different formats. Try them all. You might be able to fix unsupported file extension errors if you find the exact file type.

With this fully private browser, you won’t need to worry about video format errors.

It is a good idea to update your VLC Player to the latest version. VLC Player includes this codec in its configuration. You do not need to install an additional codec file. Follow the steps below:

  1. To access VLC Media Player, select Start – All Programs – VideoLAN.
  2. You can check for updates by clicking Help – Check for Updates.
  3. Updates will be downloaded to the location you specify when you click Yes.

Using a different media player

To play the video file, you should use another media player. While some players are built specifically for specific video formats, you must install codecs to play them. There are, however, video players that can handle most video formats, including the VLC player. The error-displaying video file might be run by it.

Convert video file format

A video change is one of the best ways to fix the error. The video format you choose may also decrease the video’s resolution, as well as reduce its audio or video quality when you change it. It is important to note that converting the video format may have some adverse effects on its audio or video quality.

Recover a corrupted video file

Despite making all these fixes, the video player still shows the error message. You need to fix the corruption in the video file. Using a third-party video repair tool is usually more reliable than manual video repair methods, and it usually degrades video quality.

This reliable third-party recovery software will help you to repair any video damage and restore the videos to their original format. It gives you an opportunity to preview the videos as well as record them anywhere.


RECOMMENATION: Click here for help with Windows errors.

Frequently Asked Questions

  1. In Windows Media Player, go to Tools, click Options.
  2. Select the Player tab, select the Automatically load codecs checkbox, and then click OK.
  3. You will now see a pop-up message telling you to install the codec when you play the video. Click Install.

In most cases, the reason you get an error message when trying to play a video file on your Android device is that the codec for the media file is not supported by your media player. Another possible reason is that the audio codec is not supported.

  1. Reboot your Android phone.
  2. Convert the image file format in Android.
  3. Reduce the image size on Android.
  4. Use photo repair software.
  5. Check your network connection.

Windows 10 does not have built-in support for all MP4 files, so it relies on video codecs. If you don't want to install video codecs, you can always install a third-party media player. If you're looking for a good third-party media player, we recommend downloading CyberLink Power DVD.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.