- A new problem has been popping up for users with graphics cards from various vendors.
- The problem manifests as a grey screen that locks up the system and requires a hard restart.
- This problem appears to be caused by a conflict between certain systems’ BIOS updates and the newest graphics card drivers. reverting to older driver versions fixes the problem temporarily, but it eventually returns after another BIOS update is installed.
Several graphics cards from various vendors have been experiencing a new problem. Symptoms include a grey screen that locks up the system and requires a reboot. In order to resolve this issue, we have found that reverting to a previous driver version resolves the issue. It appears that there is a conflict between certain BIOS updates and the latest graphics card drivers.
A conflict between certain BIOS updates and the latest GPU drivers appears to be causing the problem, which affects users with a wide range of graphics cards, from budget models to high-end gaming cards. Reverting to older driver versions temporarily fixes the problem, but after another BIOS update, it eventually returns.
Waiting for your graphics card manufacturer to release a new driver version compatible with the latest BIOS update is the best way to resolve this issue. It is possible to revert to an older driver version while the problem is resolved, but keep in mind that it will eventually recur.
Dark Grey Screen
Many of our customers have encountered a grey screen when starting or logging into Windows 10. Don’t worry, we’re usually able to fix this issue, and if you’re in a hurry you can too. Our expert technicians can assist you with this and then clean your computer afterwards. Just call 800-935-6704 to request expert help. The steps below can be done by you if you’re a DIYer.
What are gray screens of death?
Hardware issues, overheating, and software conflicts are common causes of gray screens of death. In most cases, a corrupt graphics driver does not cause a PC to crash, but you might encounter one while watching a video. You can check your GPU’s performance by running a benchmark test if you are experiencing difficulty playing games or viewing photos.
Why does Windows 10 have the Gray Screen of Death?
When Windows 10 encounters a problem while updating itself, it displays the gray screen of death. If you are using an older version of Windows 10, such as Windows 7 or Windows 8.1, this issue can occur. Windows 10’s latest features are not supported by these older operating systems. When Windows 10 tries to update itself, it encounters problems, which usually causes the computer to reboot. The computer displays the gray screen of death if the reboot does not solve the problem.
Why Is My Screen Gray
Monitors malfunction for a variety of reasons. A grey screen might indicate that your monitor is not connected properly to your display cable or that your graphics card is malfunctioning. However, you should check the monitor first before assuming your graphics card is to blame. To display a single image, a computer and a monitor interact several times-and any one of these interactions could malfunction.
Grey screens of death can happen for a variety of reasons, including:
Drivers that are incompatible.
Computer Screen Grey
If you encounter the Grey Screen on Windows 10 on your computer due to hardware issues, outdated graphics cards, or fast startup settings, here are a few possible solutions.
Hardware that is not supported.
The settings are incorrectly configured.
Infection with malware.
Failure of hardware.
Installing a new device requires a compatible driver. Drivers are pieces of software that control how hardware devices communicate with one another. The error message will read “Windows cannot start because the specified module cannot be found.” If you don’t have one, you can download it from the manufacturer’s website, or find compatible drivers using third party tools.
In order to understand what’s happening, we’ll explain the three causes of the gray Screen of Death below.
Conflicts Between Two Different Versions of Software – Sometimes, you might encounter problems when installing a program that requires another version of itself. For example, you might try to run Windows 10 Home Edition while still having Office 2016 installed. In such cases, you’re likely to receive error messages like “Windows cannot load file ‘C:\Program Files\Microsoft Office\Office16’. This application has failed to initialize properly. Please contact Microsoft Customer Support Services for assistance.”
This kind of problem can be resolved by uninstalling and reinstalling the older version of the software or by using third-party software.
Faulty graphics card driver
We’ve written a troubleshooting guide that might help you if you’re having trouble starting Windows 10 because a graphics card driver is faulty.
You have to set the GPU-power-pref NVRAM-variable again when the SMC/NVRAM is reset to force the iGPU to use from boot time.
In case your graphics card driver hasn’t been updated, your computer might crash. Here’s how to fix it:
1. Select Update Driver Software from the right-click menu underneath Display adapters.
A number of exciting new features are available with Windows 10 Fall Creators Update. However, some features are activated by unintended keyboard shortcuts. Color filters are part of Windows 10 Fall Creators Update, which allows users to switch between color filters. People with visual impairments who want a high contrast display can use this feature.
Pick a device from my computer from the list.
Grey Screen Windows 11
Start the Troubleshoot program, then choose Advanced Option, then Startup Repair.
Your video adapter’s driver software can be found by scrolling down the list.
During these times, I sometimes see a few colors on the screen before it goes grey and then two red lines appear on the screen.
It looks like GPU Tweak is a good option for my particular card (see details below), and I’ve taken a screenshot of the current configuration of my card (note – I just changed the fan speed from 20% to 50%, because my system never gets very hot).
You can install the file by double-clicking it after it has been downloaded.
This article explains how to disable Windows 10’s fast startup feature.
Fast Startup is a new feature in Windows 10. In this article, we’ll show you how to disable Fast Startup in Windows 10. This feature allows you to quickly start your computer without having to wait for it to fully boot up. The Fast Startup feature, however, has some side effects.
Using Windows 10’s Fast Startup feature can be disabled
The grey screen of death can also be fixed in Windows 10 by using the startup repair option in the troubleshoot menu. The Windows system would automatically scan and fix any problems that cause the grey screen.
In the search box, type “Settings” and click the Start button.
Grey Screen On Laptop
You can start by updating the drivers for the graphics card. If you still have trouble, then try updating the display drivers.
Under “Settings”, select “System & Security”.
Press and hold the power button until your system has really shut down if it has a gray screen.
The “Power Options” section is located at the bottom of the page.
The grey screen of death can result from certain third-party applications or software. In most cases, the error is caused by applications that you just downloaded, such as antivirus software. Windows 10 system errors can occur when you use these apps. To fix the error, it is essential that you remove these apps from your PC.
Then click the link “Choose closing options for my system settings.”.
Then choose the option “When my device closes or is switched off”.
How to fix the gray screen of death on Windows 10
There are times when you experience the gray screen of death when you try to use your computer. The gray screen appears because your mouse cursor goes away and nothing happens. It’s usually caused by a problem with the graphics card driver, overheating, or a damaged hard drive. If the gray screen of death occurs in Windows 10, here are some tips on how to fix it. Regardless of what the cause is, here are some tips on how to resolve it.
Your computer needs to be rebooted
This occurs when old programs aren’t properly shut down, and temporary files aren’t cleared. If you don’t want to reboot, you can always hold down the keys Ctrl+Alt+Delete and select Restart.
Try safe mode
By pressing Shift+F10 during startup, you can access Safe Mode. You will not be able to access most of your desktop settings when you start up your computer in Safe Mode, but you can still perform basic system maintenance tasks like installing drivers and cleaning up registry entries when you start your computer in Safe Mode.
Run a Shutdown to Remove Peripheral Equipment
In case of errors or other problems, you might have to force your computer into sleep mode. Follow these steps to force a shutdown.
Gray Screen Of Death
You can run the power troubleshooter to solve the grey screen of death issue. In addition, hardware issues can also cause a Grey Screen of Death. Troubleshooters can help you diagnose and fix problems.
Before an update, prepare a bootable volume. That can be an external disk or a stick. Any version that boots the machine will be fine. Such a drive can be created on another Mac.
Keep in mind that on the external drive the AMDRadeonX3000.kext has to be (re)moved as well. Try booting from that drive. Only if that works as expected and you can mount your internal drive with it: reboot from your internal drive and proceed with the update of your internal drive/system to 10.13.6.
After the update is nearly finished, one reboot will hang. Force a shutdown and reboot from your external drive. Mount the internal drive and move the Radeon.kext. SIP only protects the booted system.
You can open the Control Panel by clicking here.
In the Power Options menu, click the button.
Change the settings of the plan by selecting Change plan.
When closing the lid or putting the computer to sleep, select Shut Down my computer.
If the computer has been inactive for more than X hours, check Turn off my computer when inactive.
You can choose when my computer will shut down. The drivers for your graphics card must be updated
To run Windows 10 smoothly, you need to install graphics card drivers. This article explains whether your drivers have become obsolete and what to do.
A safe mode is the best way to fix an error on Windows 10, 8, 7, Vista, XP, Mac OS X, Linux, Chrome OS, Android, iOS, Chromebooks, etc. If you cannot boot into safe mode, follow our guide on how to boot into safe mode.
Our Troubleshooting Guide can be found here. Windows Startup Repair should resolve your issues if you continue to encounter them after rebooting into Safe Mode.
An error like the Gray Screen of Death can be caused by hardware or software, and is often caused by a malfunctioning hard drive. A malfunctioning hard drive is one of the most common causes. A Windows startup repair tool might help you if this occurs when you are trying to use Windows 10. If this occurs while you are using the operating system, you might try it.
The Windows Startup Repair tool is a Microsoft troubleshooting tool that you can download here. When prompted, click Enter to start scanning for errors. You will need enough free space on your computer to run the command sfc /scannow. You may need to wait patiently until the process is complete.
For further assistance, please contact support.
You can start your computer instantly with Fast Startup in Windows 10 without waiting for the operating system to load. While this saves battery life, some people dislike how fast it starts up. This is how you can take advantage of Fast Startup without damaging your hardware. Check out the Troubleshooter Tool if you’re one of those people.
By using the Troubleshooter tool, you don’t need to open Windows Explorer to perform diagnostics. In addition to checking for errors and fixing common problems, the tool can also be used to clean out temporary files. To solve problems with your computer, first run the Troubleshooter.
Grey screens and hard restarts are most commonly caused by outdated graphics card drivers. We suggest reverting to the latest driver if you’re experiencing grey screens.