Fixing the error : We are unable to install this printer right now

  • Some users see a pop-up message We cannot install this printer at this time.
  • This error occurs in users who use multiple printers through the same printer port in Windows 10.
  • If replacing the printer does not work, try the other workarounds described in this article by
  • The “This printer cannot be installed” error message is one such error, and if you also encounter it, we will help you fix it.
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Despite the fact that Windows 11 is free from bugs, it has a variety of errors. Users complain about new errors every day. One of these issues is error 740.

In the office and at home, printers are often used for daily tasks. However, many people encounter printer error 384 when trying to connect them to the network. They may also receive a message stating that the printer cannot be installed at the moment.

In Windows 10, the “We can’t install this printer right now” error is caused by multiple printers used simultaneously through the same printer port.

It is hard to imagine a world without printing, but sometimes Windows lets you down. If you encounter this error, we can help you resolve it. Our steps below will guide you through the steps you need to follow.

It’s possible that the UAC is causing the problem. Disable the UAC and add the printer again. Re-enable it to see if it helps.

It is common for Windows users to encounter error 740 when they do not have administrative privileges. For some users, it helped to install the printer wizard manually as an administrator to resolve this issue. This method is also suitable for users who already have an administrator account.


What causes the “This printer cannot be installed” error message?

What causes the "This printer cannot be installed" error message?

There is a possibility that you will encounter a printer error 384. The error states that the printer cannot be installed at this time. Please contact your network administrator if you need further assistance.

We Can’t Install This Printer Right Now #740

There is an underlying problem with Error 740, which has the following meaning: “The requested operation requires elevation”.

Operation Could Not Be Completed 0x00000bc4

Your Windows PC is likely to display the error code 0x00000bc4 if you enable the RPC Connection setting. Microsoft created this policy in the latest version of Windows, which is 22H2. By default, this policy prevents you from finding a network printer or connecting to it, causing this error to occur. 

Using the same printer port for multiple printers in Windows 10 can result in this error. Let’s talk about how to resolve it in this article.

If you also encounter the 384 error, here is how you can fix it. This is the fixing procedure if you also encounter it.


To fix the “This printer cannot be installed at this time” error

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In this case, the error code 0x000002e4 indicates that an application might be having to deal with a disk-failure, data burning, or another unhandled exception.

Unfortunately, that did not work. You will need to contact your network administrator or try again later. Error: 740.

This didn’t work. You’ll need to contact your network administrator or try again later. Error: 74.

We’ve got you covered! Here you’ll find information on the known issues in PaperCut products and possible workarounds.

Did you recently experience problems adding network printers to Windows 10? The users were previously able to add their printers from the Printer Settings UI in Windows 10, but now even administrators cannot add the printers. Only Canon printers using PCL6 x64 Type 3 drivers appear to cause this error.

To fix the "This printer cannot be installed at this time" error

Change the printer port

  1. The Run window will appear when you press Windows + R.
  2. You will be taken to the Control Panel once you have entered the control and clicked OK.
  3. Hardware and Sound can be found by clicking here.
  4. Then, select the devices and printers you want.
  5. Select the Printer Properties option from the right-click menu of the printer you are interested in.
  6. Ensure that the Ports tab is selected in the Properties window.
  7. A printer port must be assigned here.
  8. Make sure that every printer on your network has a different port assigned.
  9. The Control Panel should be closed after you have saved the changes.

Try assigning different ports to the printers if you find the error is caused by several printers connected to the same network.

Update the printer driver

  1. The manufacturer’s website will provide you with more information.
  2. Please enter the model number of your printer.
  3. You can get the latest driver version by visiting the download page.
  4. Update your printer’s drivers.

Uninstall and reinstall the printer

  1. Click on Control after pressing Windows + R.
  2. To access Programs and Features, select Programs – > Programs and Features in the control panel.
  3. Sound and Hardware can be found by clicking here.
  4. You should now be able to open devices and printers.
  5. Choose Delete Device from the right-click menu when you are viewing the printer.

Uninstalling a printer in Windows 10 is also a simple matter of going to Start – Devices – Printers and Scanners. Click Uninstall, then select the printer.

Uninstalling the printer driver

  1. Go to Settings by clicking Start.
  2. Your device has been selected.
  3. Select Printing and Scanners from the menu.
  4. Make your selection by scrolling down.
  5. Open the Print Server Properties by clicking on it.
  6. The Drivers tab can be found in the Properties window.
  7. Click the Uninstall button next to the printer driver you wish to uninstall.

Software uninstallation for printers

  1. Type Control into Start.
  2. Choose the Control Panel from the menu.
  3. Programs – > Features – Programs”
  4. The printer software can be found in the list of programs.
  5. Once Uninstall has been clicked, click Yes when prompted.

Printer installation

  1. To find out more about a printer, visit the manufacturer’s website.
  2. The latest printer driver software needs to be downloaded and installed, then the computer needs to be restarted.
  3. Select Start – Settings – Devices – Printing and Scanners from the pop-up menu.
  4. A window will appear where you can add printers and scanners.
  5. The printer can be successfully installed by selecting it and following the instructions on the screen.

The “We cannot install this printer right now” 384 error occurs when the computer has assigned the wrong printer port to the printer. If replacing the printer does not work, try the other workarounds described in this article by Techquack.


RECOMMENATION: Click here for help with Windows errors.

Frequently Asked Questions

  1. From the Windows Start menu, hover over Settings, then click Printers.
  2. Right-click the default printer, then click Remove.
  3. Double-click the Add Printer icon and follow the instructions to reinstall the printer driver.

Most hardware requires drivers to be installed in order for the operating system to communicate with the device. Sometimes, due to compatibility issues, installation of an outdated or inappropriate driver, or problems during the installation of the printer driver may fail.

Click the Start button, then select Devices and Printers from the Start menu. Click the Add Printer button. In the Add Printer wizard, click Add network, wireless, or Bluetooth printer. From the list of available printers, select the one you want, and then click Next.

  1. Try connecting the printer with a cable. This will help you determine if a WiFi signal is causing the problem.
  2. Find a new location for the printer.
  3. Check the printer's queue.
  4. Restart the printer.
  5. Make sure the firmware is up to date.
  6. Make sure your mobile device is connected to the correct network.
  7. Reset the printer.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.