Fixed not being able to get settings for GeForce Experience

  • Some users see the error message “Can’t get settings” in NVIDIA GeForce Experience.
  • Many things can go wrong and cause this error.
  • Antivirus software is the main cause of the ‘GeForce cannot retrieve settings’ problem.
  • A simple reinstallation can fix the problem immediately.
  • If you see a similar error, please follow our suggestions for solutions mentioned in this article.
Updated December 2023This tool will stop these errors and fix common problems: Get it at this link
  1. Download and install the software.
  2. It will scan your computer to find problems.
  3. The tool will then correct the issues that were discovered.

You click on a game and get an error message, “Can’t get settings. Try again later.”. You don’t see any optimization in GeForce Experience.

GeForce Experience Won’t Open” errors are common with NVIDIA users. This error can be caused by corrupted software or even Windows updates.

You may not enjoy your gaming experience to its full potential if you receive error messages such as “Unable to retrieve settings. Try again later.”.

In addition to optimizing their games to suit their preferences, NVIDIA GeForce Experience allows users to update their graphics drivers to the latest version and update their graphics drivers. The NVIDIA GeForce Experience message “Can’t get settings” can cause a problem. In this article, we mention solutions for problems related to this message.

Geforce Nvidia Experience

NVIDIA ShadowPlay®-technologie has a substantial influence on your system settings, so you can now create gameplay videos and livestreams and share them on YouTube, Twitch, and Facebook. By using the GeForce Experience overlay, you can easily and quickly control your game. It is easy and quick with the in-game overlay.

If your display resolution and GPU are not compatible with GameStream, your own settings will be applied. If you wish to use this feature, visit here.  

We’re here to help you. Check out our solutions.

What is the reason for the error message “Unable To Retrieve Settings” in GeForce Experience

What causes the "Unable to Retrieve Settings" error message in GeForce Experience?

A “Settings cannot be restored” error message can appear for many reasons, including problems with the graphics driver and the utility itself. The following list provides some possible causes.

ADVANTI (@advanti) TikTok video: “Reply to @kozzax If your Geforce Experience clips randomly stop recording, try this fix #thatshowyoufixthat”. Check your storage to see if your clips are still available. Use Alt + Z to launch Geforce Experience. Then go to ‘Settings’ (Gear Icon) and select ‘Recordings’. You’ll find Hello Baby feat. Fivio Foreign there.

Installation modules: GeForce has been known to corrupt its installation files. A simple reinstallation can fix the problem immediately.

Firewall and Antivirus: Antivirus and firewall software can flag the application as a false positive, restricting communication with servers.

Graphics Drivers: Graphics drivers installed on the computer may be responsible for the error message.

To install NVIDIA Corporation, go to C:/Users/YourPCName/AppData/Local

Make sure that you have an active and open Internet connection and that you are logged in as an administrator before beginning the solution. Instead of using your Facebook or Google credentials, log into the GeForce Experience using your NVIDIA credentials.

GeForce Experience settings cannot be obtained. This is a solution to the problem.

Updated: December 2023

We highly recommend that you use this tool for your error. Furthermore, this tool detects and removes common computer errors, protects you from loss of files, malware, and hardware failures, and optimizes your device for maximum performance. This software will help you fix your PC problems and prevent others from happening again:

  • Step 1 : Install PC Repair & Optimizer Tool (Windows 10, 8, 7, XP, Vista).
  • Step 2 : Click Start Scan to find out what issues are causing PC problems.
  • Step 3 : Click on Repair All to correct all issues.


GeForce Experience settings cannot be obtained. This is a solution to the problem.

Temporarily disable any third-party antivirus software

When you encounter this error, you might need to temporarily disable your antivirus software so that you can see if the error has been resolved. To do this, follow these steps:

Using the context menu on the Start button, right-click and choose Applications and Features.
You will then need to scroll down the right sidebar to find the antivirus software. Select Uninstall by right-clicking it.
After uninstalling the software, confirm that the NVidia bug has been resolved by following the instructions on screen.

Reinstall your GeForce experience

Here’s a quick guide on how to reinstall GeForce Experience software if your installation files are corrupt or inconsistent.

The first step is to open the Run dialog box by pressing Win + R and typing appwiz.cpl in the box.
Select Uninstall from the list of programs when you right-click the GeForce Experience program.
You can download GeForce Experience’s latest version by visiting the official website after uninstalling this application.

The Geforce Experience

With Nvidia GeForce Experience, users have access to a variety of GPU management tools which feature a powerful game recorder and streamer, along with filtering options that you can use in-game.

The error message should now remain if you run this program.

Installing NVidia drivers

There is a possibility that corrupted graphics driver files are responsible for the problem where NVidia GeForce Experience is not restoring settings. The display driver uninstaller can be used if you have installed it. Otherwise, the device manager can be used to uninstall it. It’s possible to uninstall all the files and install a new driver.

Delete all the files in the Device Manager folder by right-clicking the Start button.
Click Uninstall Device and right-click the NVidia driver in the Display Adapter categories.
NVidia drivers are automatically updated after uninstalling the older versions.
Check if the error “GeForce can’t get settings” appears after installing the driver and restarting your computer.

Steam user data can be removed

There are many reports that the problem occurs when you try to start Steam. If you have the same problem, you might want to consider deleting temporary user data from Steam. Go ahead and follow these instructions:

Windows File Explorer can be accessed by pressing Win + E.
In step 2, navigate to “C:/Program Files (x86)/Steam/userdata”. Find a folder with no numbers in its name and delete it. The name may be slightly different from what you’ve looked for.
4) Stop GeForce NVidia and restart your computer.

RECOMMENATION: Click here for help with Windows errors.

Most Frequently Asked Questions

  1. In the Start search box, type "Feature".
  2. Click on GeForce Experience, then click on Uninstall.
  3. Download the new GeForce Experience from the official NVIDIA website.
  4. Run the new GeForce Experience on your Windows computer to see if it works.

  1. You can press Windows + R, type msc and press Enter to open the Windows Services application.
  2. Find all the Nvidia services in the Services window, right-click on one of them and select Restart to restart the Nvidia service.

  1. Right-click the Start button and click on Device Manager to open it.
  2. Expand Display Adapters.
  3. Right-click and uninstall the Nvidia driver.
  4. Reboot your computer.

To change your NVIDIA GeForce Experience settings, click the icon next to the Optimize button. You'll be able to change the resolution and display mode, but most importantly, you'll have a slider to weight the settings based on performance or quality.

Website | + posts

Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.