Fixed 0x800f0831 installation failure when installing an update

  • The 0x800F0831 error is a common problem with Windows updates.
  • It’s hard for users to find specific reasons for this error.
  • To fix this problem, you either need to scan and repair corrupted files using the DISM utility or run the troubleshooter.
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0x800f0831 Fix

The error 0x800f0831 may occur after installing a recent cumulative update. You may be able to resolve this problem by using Windows Update Troubleshooter and finding and replacing corrupt files.

Many users have reported 0x800f0831 Windows 10 errors when you use Windows update services. When you face this error, you cannot install any cumulative, security, or other essential updates on your PC. This error occurs when you install a particular update KB5012599 in your Windows 10/11. Usually, this error is triggered by a corrupt Windows Store cache and disabled Windows update service, antivirus program, or damaged update files. If you are also facing the same update error on your Windows 10 PC, the troubleshooting methods in this article will help you attain 0x800f0831 21h1 fix. So, continue reading!

800f0831 is a Windows 11 error that can be encountered while trying to download-install a new cumulative update onto the system. In the majority of cases, users reported this problem to occur when dealing with KB5008212, KB5005033, or KB5005190 updates. Although the reason for this specific issue is indefinite, the information collected indicates it can be related to corrupted/missing system elements, internal bugs, or conflict caused by third-party software. Whatever it is, you should try each solution we attached below ranging from easier to more complex ones. At some point, one of them should sort out the problem eventually.

Whenever users try to download any update, or update their Windows 10 system, they get an error code 0x800f0831.

In Windows updates, the 0x800F0831 error can occur. This error will normally include the message: 0x800F0831: Installation failed.

When updating Windows 7/8/8.1 to Windows 10 or installing a traditional cumulative update, this error may occur.

We will explore some of the possible reasons during our troubleshooting in the content below. You may find the reasons for this error hard to figure out; however, we will discuss some possible assumptions.


What causes installation error 0x800f0831 when installing an update

What causes installation error 0x800f0831 when installing an update

Damaged system files or update files are the main culprits for the 0x800f0831 error on Windows 10 computers. Improperly configured proxy settings, running unnecessary services, and sometimes antivirus programs can also cause this error. To solve this problem, you either need to scan and repair corrupted files using the DISM utility or run the troubleshooter. Resetting Windows Update components can fix missing files as well as adjust proxy settings. If none of these remedies help reboot the system. Let’s look at these methods in a little more detail.

When the Windows Update service is disabled for some strange reason, you will not be able to install updates. You can fix this by changing the Windows Update service’s properties.


To fix the 0x800f0831 installation error when installing an update

Updated: February 2024

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To fix the 0x800f0831 installation error when installing an update

Run the Windows Update diagnostic program

The first thing you should try is running the Windows 10 Update Troubleshooter and returning a positive result if it doesn’t work.

Install the feature or cumulative update manually

If your computer sees the error after installing the feature update, you can manually download the cumulative update from the Microsoft Update directory. Once you have downloaded the update and installed it, you will no longer see the error.

Remove the VPN client or remove the proxy server (if any)

Possibly, this error is caused by an issue that prevents the client machine from communicating with Windows Update because of the VPN client or proxy server. It might be a good idea to uninstall your VPN software from the Programs and Features app or the proxy server from your computer in this case.

Set your Windows Update status to Automatic

A network policy or third-party system optimization tool may have disabled the main service responsible for installing Windows Update on a computer that is part of a shared domain if it can’t install Windows Update. The Windows Update service can be forced to start by setting its startup type to Automatic. Here’s how to do that:

  1. By pressing Windows + R, you will open the Run box.
  2. The Services program can be launched by typing services.MSC in the Run window and pressing Enter.
  3. Windows Update can be found at the bottom of the Services window.
  4. The entry’s properties can be changed by double-clicking it.
  5. If you change the startup type via the Service Properties window, be sure the drop-down list for “Startup Type” is set to “Automatic”.
  6. Ensure that your changes have been saved by clicking Apply -> OK.
  7. Your computer needs to be restarted.

When Windows Update starts, make sure the problem has been resolved. If you already set it to Automatic, but it hasn’t worked, follow the next step.

Enable the .NET Framework 3.5

Installing a cumulative update with error 0x800f0831 could be challenging if you do not include all of the necessary dependencies. If you encounter that error, you should disable .NET Framework 3.5. In this case, you may want to ensure that the .NET Framework 3.5 is enabled by using the Windows Features menu.

Performing SFC and DISM scans

This error could be caused by a corrupted system file. You might be able to resolve the problem by running an SFC/DISM scan.

Users can scan and recover corrupt files with SFC/DISM, a Windows utility.

Perform a system restore

The cumulative update error 0x800f0831 may have occurred after installing a new driver or update, or after an unexpected computer shutdown, and no pending updates have been installed. This inability to install updates is likely to have been caused by a recent system change.

Windows Update 0x800f0831

When installing Windows Updates, it is possible to encounter the error code 0x800f0831. It is possible to resolve this error in a variety of ways, but the easiest way is to use the Windows Update Troubleshooter. With this tool, any errors that are detected are automatically scanned and attempted to be fixed.

The best thing you can do in this case is to try restoring the system (note: any changes made after the snapshot you want to restore will be lost, including application installations and user settings).

Restoring your system is as simple as following these steps:

  1. Right-click Windows and select Run.
  2. You can open the System Restore Wizard by typing rstrui in the “Run” dialog box.
  3. You will reach your System Restore screen once you click Next.
  4. You can show more restore points by checking the box on the next window.
  5. When you notice the error for the first time, select the point that is older than that date.
  6. The next menu can be accessed by clicking Next.
  7. The last prompt should be confirmed by clicking Finish.

Your computer will be set back to its old state when you start it again.


RECOMMENATION: Click here for help with Windows errors.

Frequently Asked Questions

  1. Go to the Microsoft Update directory.
  2. In the search box, enter the (Package_ identifier).
  3. Download the package and install it.
  4. Reinstall (Failed_Package).

  1. Make sure you have enough memory on your device.
  2. Run Windows Update several times.
  3. Check for third-party drivers and download any updates.
  4. Disable any additional hardware.
  5. Check for errors in the device manager.
  6. Remove third-party security software.
  7. Fix hard drive errors.
  8. Perform a clean Windows restart.

  1. Run the Windows Update diagnostic tool.
  2. Run the DISM tool.
  3. Manually restart the Windows Updates components.
  4. Run a scan of your system files.
  5. Temporarily disable your antivirus software.
  6. Download updates manually.

If the Windows Update service doesn't install updates as it should, try restarting the program manually. This command restarts Windows Update. Go to Windows Settings -> Updates and Security -> Windows Updates and see if you can now install updates.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.