Error code 9c48 – Windows Update Error (fixed)

  • Many users complain about the error code “Windows update 9c48 internet explorer”, which sometimes interrupts system operation.
  • This error code can occur when the user tries to install or update Internet Explorer.
  • It turns out that several different scenarios lead to this problem.
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In the past few days, several Windows users have reached out to us with questions about installing particular updates when they encounter Error Code 9c48. The issue seems to be primarily caused by an Internet Explorer 11 or Edge update that refuses to install. Windows 7, Windows 8.1 and Windows 10 all encounter the same issue.

If there are any network related glitches or Windows 10 or Windows 7 update system is not working properly, you might encounter Error Code 9c48 error code when trying to install the updates.

The error code “Windows update 9c48 internet explorer” often interrupts system operation and causes users to complain. When installing or updating Internet Explorer, this error can occur. A corrupted Windows updates folder is one of the primary causes of this error code, but the system also needs to be updated in order to install Internet Explorer 9.

What is the cause of the Windows Update 9c48 error?

What is the cause of the Windows Update 9c48 error?

A number of user reports have helped us identify this particular problem, and we have tried a variety of fixes suggested by users who have been able to resolve it. As a result, a number of scenarios resulted. Below is a list of known culprits:

Generic WU glitch – Interrupting your machine during an update can cause what’s called a generic Windows update glitch, which can affect future updates. If this scenario applies, you may be able to resolve the problem by running the Windows Update diagnostic program and applying an appropriate recovery strategy.

When updating Windows, Error 9c48 can also occur due to a failed Windows update service.

Overprotected third-party AV Suite – It turns out that several AV suites have been known to interfere with the connection between WU and Microsoft’s official server (resulting in various error codes, including this one). In this case, the only way to solve the problem is to disable the real-time protection when installing an update or to remove the third-party package from the machine.

Windows Module Installer disabled – As reported by various users, this error code can also occur when a critical process (Windows Module Installer) is disabled (either through manual user intervention or resource management software). In this case, you can solve the problem by going to the Services screen and disabling the Windows Module Installer service again.

Incompatible Internet Explorer installation – Many users have encountered this problem after installing IE11 on a Windows 7 computer using an executable (manual installation). It turns out that the installation will succeed even if the version of IE is not fully compatible. In this case, you can solve the problem by returning to Internet Explorer 10 using the extended command line.

Damaged system file – Damaged system files can also be responsible for this error message. Some users who have also encountered this problem have been able to resolve it by using a previously saved snapshot to restore the computer to a healthy state, or by performing a restore or clean installation to update all Windows components.

How to fix Windows Update 9c48?



Updated: February 2024

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How to fix Windows Update 9c48?

Run Windows Update Diagnostics and Troubleshooting

  1. A few users have reported being able to resolve 9c48 errors using Windows Update Troubleshooter.
  2. Windows Update Troubleshooter can be opened by pressing both Windows and S simultaneously.
  3. Search for “troubleshooter”.
  4. Here is an example of a window that will appear after clicking “Windows Update Settings.”.
  5. To run this troubleshooting, select Windows Update.
  6. You can apply the suggested solution when the troubleshooter suggests it.
  7. Once the computer is rebooted, you will be able to use it again.

Check the Windows module installer

In the case of an unenabled Windows module installer, the 9c48 error may occur.

  1. By pressing Windows + R, you can open Run to test if this service has been enabled.
  2. By typing services.msc into the Open field, you will open the Services window.
  3. Open the properties window by double-clicking Windows Modules Installer.
  4. Drop-down menu: Automatic.
  5. The Apply button will appear.
  6. Click OK.

Removing third-party antivirus software

It is possible that the 9c48 error is caused by third-party antivirus software such as AVAST or McAfee.

  1. By running the Run command, the antivirus software can be removed.
  2. Click OK, then enter appwiz.cpl.
  3. The Control Panel has an application known as Programs and Features that you can use to select your antivirus program.
  4. Click Uninstall.
  5. The software removal wizard will begin once you confirm by clicking “Yes.”.
  6. The antivirus program should be uninstalled and then Windows should be rebooted.
    A solution can be found by uninstalling the antivirus software and then installing Windows Defender to replace it.

You can turn off the antivirus program before uninstalling it by choosing the option to disable it in the taskbar and right-clicking the icon.

We saw that error 9c48 is a window update error most probable to appear in windows 7 64bit and windows server 2008. Due to this error, the user cannot update windows or install Internet Explorer 11. Troubleshooting, running an SFC scan, resetting windows update components are a few ways to deal with this issue. Users are also suggested to keep their operating system up to date with the latest rollouts and security patches to avoid errors like 9c48 windows update ie11. If for some reason, the problem remains, there is also a manual way to install Internet Explorer 11, as details are provided in this article.

After uninstalling the antivirus program, see if the problem is resolved.

Restore Windows

If you installed a restore point before the 9c48 error stopped updates on your desktop or laptop computer, you can fix the 9c48 error using the Windows System Restore utility.

  1. The Run accessory should be run first.
  2. Run System Restore by typing rstrui and clicking OK.
  3. In the case of System Restore, you can choose another recovery.
  4. The restore points list will appear after you click Next.
  5. If this setting is available in System Restore, select Show more restore points.
  6. If you are experiencing a 9c48 error on your laptop or desktop computer, select a restore point that restores it to a point where it is not the problem.
  7. The oldest restore point is the best choice if you are in doubt.
  8. You will be able to remove software that has been installed since the selected restore point.
    By selecting Scan for related programs, you can find out which software is being uninstalled.
  9. Confirm your selection by clicking Next.

Windows Update error code 9c48 can be fixed using the above solutions. Last resort, if all else fails, you can restore Windows to its original state.

In this post, we explain how to reset Windows 10 to its factory settings.



RECOMMENATION: Click here for help with Windows errors.

Frequently Asked Questions

Error code 0x80080005 is displayed by Windows Update when it fails to download and install one or more updates. To solve the problem, you first need to disable the antivirus program that may be causing the problem. The next solution is to run SFC and DISM scans using the command line as an administrator.

  1. Fixed Windows 10 update error code: 0x80073701.
  2. Reset Windows Update.
  3. Restore your computer to fix error code 0x80073701.
  4. Check the date and time settings in Windows.
  5. Manually remove the update that causes error code 0x80073701.
  6. Manually download and install update KB3081440.

If you get an error code when downloading and installing Windows updates, the Update troubleshooter can help you fix the problem. Select Start -> Settings -> Update and Security -> Troubleshooting -> Additional Diagnostics. Then select Windows Update -> Run Troubleshooting from the Start menu.

  1. Make sure your device has enough memory.
  2. Run Windows Update several times.
  3. Check third-party drivers and download any updates.
  4. Disable any additional hardware.
  5. Check your device manager for errors.
  6. Remove third-party security software.
  7. Recover hard drive errors.
  8. Perform a clean reboot in Windows.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog, techquack.com, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.